Business Analyst

Bayut | dubizzle; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading digital platform in Dubai seeks a Business Analyst to improve processes and provide data-driven insights across customer lifecycle operations. The ideal candidate will have 3-5 years of experience in analytical roles, a relevant degree, and proficiency in SQL and analytical tools. Join a high-performing, multicultural environment with competitive benefits including a tax-free salary and comprehensive health insurance.

Benefits

Competitive Tax-free Salary

Comprehensive Health Insurance

Annual Air Ticket Allowance

Employee discounts at multiple vendors

Rewards & Recognitions

Learning & Development

Qualifications

• 3-5 years of experience in a business/commercial/data analysis-focused role.
• 3-5 years of experience in developing and delivering complex projects.
• Experience in problem-solving and proposing unique solutions to complex issues.
• Experience working in start-ups or fast-paced environments.
• Excellent written and verbal communication skills.

Responsibilities

• Support improvements to processes across the customer lifecycle.
• Identify inefficiencies and recommend practical solutions.
• Prepare and present Quarterly OKRs and Monthly performance reports.
• Help improve the productivity strategy for Account Managers.
• Support business growth with actionable insights and recommendations.
• Collaborate with cross-functional teams to build strategic insights.
• Conduct ad-hoc analyses to address urgent business questions.

Skills

Analytical thinking

Attention to detail

Stakeholder management

Organizational negotiation

Project management

Data-driven decision-making

Education

Bachelor's degree in relevant field

Master’s degree in Business Administration

Tools

Google/Microsoft productivity tools

SQL

Excel

Power BI

Tableau

R

Python

Job description

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Business Analyst, you will support improvements to our processes across the customer lifecycle. You will work closely with business heads to identify inefficiencies in different verticals and help recommend practical solutions. You will collaborate with the Data, Product, and Business Intelligence teams to enhance internal tools and support initiatives such as improving pricing and workflow systems. Your work will include analysing team and individual performance, highlighting areas that need attention, and coordinating with GMs and HODs to improve day-to-day operations. This role requires strong analytical thinking, attention to detail, and a willingness to explore data-driven ideas that can improve how we work in a fast-moving digital environment.

In this role, you will:

• Prepare and present Quarterly OKRs and Monthly performance reports for all revenue-generating verticals within the Cars division, supporting strategic decision-making for the GM and Heads of Departments.
• Help improve the productivity strategy for Account Managers, Purchase and Sales teams by identifying performance gaps, creating KPI improvement frameworks, and tracking outcomes.
• Support business growth by delivering actionable insights and data-driven recommendations to the GM and HODs.
• Develop and enhance business intelligence for Dubizzle’s assisted listings and auction platform, ensuring robust performance tracking and opportunity identification.
• Produce and deliver market-facing materials, including Media Kits, Client Performance Reports, and regular market updates to strengthen Dubizzle’s positioning with current and prospective clients.
• Execute analytical projects to identify opportunities for optimizing processes and deliver insights on ways to acquire potential untapped clientele.
• Collaborate with cross-functional teams to build business cases and strategic insights for product, sales, and operational initiatives.
• Conduct ad-hoc analyses to address urgent business questions and support leadership with fast, accurate insights.
• Be the Business POC for all data related projects with the Business Intelligence team and drive all data related projects with the BI Team.
• Partner with the BI team to enhance internal tools—particularly the Pricing Tool and help translate on ground realities into technical business requirements.
• Lead reporting efficiency and automation efforts by streamlining dashboards, consolidating performance metrics, and automating all feasible reporting processes – in partnership with the BI Team.

• Bachelor's degree in Computer Science, Business Administration, Economics, Finance or any other relevant field.
• A Master’s degree in Business Administration is preferred.
• Minimum 3-5 years of experience in a business/commercial/data analysis-focused role.
• Minimum 3-5 years of experience in developing and delivering complex projects.
• Experience in problem-solving and proposing unique solutions to complex issues.
• Experience working in start-ups or fast-paced environments.
• Technical proficiency in Google/Microsoft productivity tools, SQL, Strong Excel/Spreadsheet Skills.
• Technical proficiency in Power BI, Tableau, R, and Python.
• Stakeholder management and organisational negotiation skills.
• Excellent written and verbal communication skills.
• Excellent analytical skills.
• Good project management skills.
• Extreme attention to detail.
• A data-driven approach to making decisions and measuring performance.
• Commitment to continuously improving (self and business).

• A fast paced, high performing team.
• Multicultural environment with over 60 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development

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