Branch Banking Relationship Officer

ADIB; United Arab Emirates; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading bank in the UAE is looking for a Relationship Officer to manage customer inquiries related to deposit accounts in Dubai. The role involves ensuring customer satisfaction, compliance with bank policies, and operational controls. Ideal candidates should have a minimum of 2 years' experience in banking or customer relations and possess good knowledge of UAE banking practices. This position is exclusively for UAE Nationals and offers a dynamic work environment.

Qualifications

• Minimum 2 years' experience as a Customer Relations or similar role in a banking environment.
• Thorough knowledge of ADIB’s Retail Credit & Operational Policies & Procedures.

Responsibilities

• Handle inquiries related to deposit accounts for home finance customers.
• Ensure customer is satisfied with the service provided.
• Co-ordinate and liaise with other departments.

Skills

Broad knowledge of ADIB’s Retail Banking financial products & services

Training skills

Sales skills

Good knowledge of UAE banking practices, regulations & risks

Job description

A leading bank in the UAE is looking for a Relationship Officer to manage customer inquiries related to deposit accounts in Dubai. The role involves ensuring customer satisfaction, compliance with bank policies, and operational controls. Ideal candidates should have a minimum of 2 years' experience in banking or customer relations and possess good knowledge of UAE banking practices. This position is exclusively for UAE Nationals and offers a dynamic work environment.