Boutique Sales & Customer Experience Leader

Nespresso UAE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading coffee brand is seeking an Assistant Boutique Manager to optimize sales performance and ensure adherence to standards. The role involves managing a team of coffee specialists, driving profitability, and supporting customer experience initiatives. The ideal candidate will have over 4 years of retail experience and proven skills in customer relationship and project management. If you are passionate about coffee and brand representation, we invite you to join our team in Dubai.

Qualifications

• 4+ years of extensive professional experience in retail.
• Experience in customer relationship management.
• Experience in change management.

Responsibilities

• Ensure adherence to retail operations procedures and best practices.
• Support boutique manager in evaluating store performance.
• Lead the implementation of an emergency action plan.

Skills

Retail management

Customer relationship management

Sales coaching

Job description

A leading coffee brand is seeking an Assistant Boutique Manager to optimize sales performance and ensure adherence to standards. The role involves managing a team of coffee specialists, driving profitability, and supporting customer experience initiatives. The ideal candidate will have over 4 years of retail experience and proven skills in customer relationship and project management. If you are passionate about coffee and brand representation, we invite you to join our team in Dubai.