Beauty Advisor - Al Jimi Mall, Al Ain

CHANEL; Abu Dhabi; On-site; AED 40,000 - 80,000; Full time

Job summary

An established industry player seeks a passionate Beauty Advisor to join their team in a high-end boutique. This role focuses on delivering exceptional client experiences through personalized service and strong brand knowledge. You will engage with clients, create memorable interactions, and contribute to the boutique's success by achieving sales targets. If you have a flair for beauty and a commitment to excellence, this is your chance to shine in a dynamic and luxurious environment.

Qualifications

• At least 5 years of experience in a high-end or luxury retail environment.
• Fluency in English and/or Arabic is required.

Responsibilities

• Create tailored experiences and ensure excellence in client service.
• Build and maintain a loyal client database.
• Collaborate with team members to achieve sales targets.

Skills

Interpersonal Skills

Communication Skills

Client Service Excellence

Knowledge of Beauty Trends

Sales Skills

Education

Experience in Luxury Retail

Job description

Job Description

Position based in Al Jimi Mall, Al Ain

Your role @ Chanel:

Reporting to the Boutique Manager, you will be part of the sales team within our Beauty Boutique (make-up, fragrances, and skin-care), contributing to creating a loyal client database by ensuring a unique and memorable experience for each client.

Your main responsibilities are:

1. Embody Chanel values and DNA:
   • Share solid knowledge of the brand, its heritage, and know-how with clients and the team
   • Co-create stories with and for clients, sharing the brand culture and blending it with clients’ personal stories
   • Follow the latest beauty trends and proactively engage in self-learning
   • Act as a brand ambassador by adhering to grooming guidelines at all times
2. Surpass client expectations:
   • Create tailored experiences, offer personalized solutions, and ensure excellence in client service according to Chanel’s rituals and standards
   • Welcome clients professionally to foster strong relationships and brand loyalty
   • Develop cross-selling opportunities across all boutique categories
   • Handle client complaints and requests effectively, following guidelines
   • Build and maintain your client database, focusing on clienteling with your Manager
   • Participate actively in beauty events and workshops organized for clients
3. Boutique operation:
   • Ensure the boutique is well-maintained according to visual merchandising guidelines
   • Understand and contribute to boutique operations and provide appropriate reports to your Manager
   • Collaborate with team members to achieve sales targets and KPIs

What you will bring:

You are passionate about makeup and beauty, with a strong focus on delivering excellent client experiences. You possess strong interpersonal and communication skills, a proactive attitude, and an intercultural approach.

Requirements:

You are a Beauty Advisor with at least 5 years of experience in a high-end or luxury retail environment. Fluency in English and/or Arabic is required.