BDR Operations Manager

Sana Commerce; Dubai; Hybrid; AED 60,000 - 120,000; Full time

Job summary

A dynamic tech company in Dubai is looking for a BDR Operations Manager. You will own BDR platforms, optimize workflows, and enhance data accuracy while managing cross-functional projects. The ideal candidate has 4 years of relevant experience and must be comfortable working in a hybrid model, spending 3 days in the office. This role offers an exciting opportunity to drive outbound success and improve productivity through modern tools and technologies.

Qualifications

• 4 years of experience in Sales/BDR Operations or as a BDR/SDR with deep tool fluency.
• Proven ability to manage cross-functional projects and improve processes.
• Familiarity with Microsoft Dynamics 365 or a comparable CRM.

Responsibilities

• Own and administer BDR platforms for data accuracy and efficiency.
• Optimize the BDR tech stack for improved performance.
• Design scalable prospecting workflows for BDRs.

Skills

Sales/BDR Operations experience

Admin-level experience with Outreach

Hands-on experience with Lusha, LinkedIn Sales Navigator, and ZoomInfo

Communication and documentation skills

Tools

Microsoft Dynamics 365

Sales prospecting tools

Job description

What youll be doing:

• Own and administer BDR platforms (e.g. Outreach ZoomInfo Lusha LinkedIn Sales Navigator) including integrations with Microsoft Dynamics 365 to ensure data accuracy efficiency and usability.
• Continuously optimize the BDR tech stack recommending and implementing modern tools and emerging technologies (e.g. AI-powered personalization/enrichment) to improve performance.
• Design and refine scalable prospecting workflows and cadences ensuring BDRs have timely accurate and relevant data to drive outbound success.
• Develop and maintain training onboarding and tool documentation in collaboration with Revenue Enablement ensuring consistent process adoption.
• Own BDR performance reporting and dashboards delivering actionable insights on activity conversion rates and campaign effectiveness.
• Identify and communicate productivity blockers and opportunities for optimization leveraging insights to improve outbound results and target attainment.
• Collaborate cross-functionally with Sales Marketing Enablement and Revenue Operations to align GTM execution territory planning and tool usage.

Qualifications :

What youll bring:

• 4 years of experience in Sales/BDR Operations or as a BDR/SDR with deep tool fluency.
• Strong admin-level experience with Outreach.
• Hands-on experience with Lusha LinkedIn Sales Navigator and ZoomInfo.
• Familiarity with Microsoft Dynamics 365 CRM (or a comparable CRM platform).
• Willingness to work hybrid from our Dubai office (3 days in office)
• Proven ability to manage cross-functional projects and improve processes.
• Strong communication documentation and training skills.

Nice to have:

• Experience integrating sales tools with CRMs and marketing platforms.
• Knowledge of lead routing data enrichment and territory assignment best practices.
• Basic understanding of sales analytics and pipeline metrics.

Job descriptions can be tough to interpret. Even if you may not tick all the boxespleaseexplain your motivation for the role of BDR Operations Manager in a cover letter.Westrongly encourage you to apply if you still feel like you are a great match for this role.Apply now!

Additional Information :

#LI-JS1

#LI-Hybrid

Remote Work :

No

Employment Type :

Full-time