Barista Supervisor

Emirates Park Zoo; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A premier wildlife park is seeking a Pool Bar Barista to serve high-quality beverages and provide an exceptional guest experience by maintaining a clean and organized work environment. The ideal candidate will have experience in beverage preparation, strong guest service skills, and a commitment to hygiene standards. Join our team to create memorable poolside experiences for guests.

Qualifications

• Experience in beverage preparation and guest service.
• Ability to operate espresso machines and brewing equipment.
• Knowledge of hygiene and food safety procedures.

Responsibilities

• Prepare and serve a variety of coffee and espresso drinks.
• Greet guests and take orders courteously.
• Maintain cleanliness of the barista station and pool bar.

Skills

Beverage Preparation

Guest Service

Hygiene and Cleanliness

Stock Management

Team Support

Job description

The Pool Bar Barista is responsible for preparing and serving high-quality coffee, espresso-based beverages, and a variety of cold and hot drinks at the pool bar. The role involves delivering excellent guest service, maintaining a clean and organized workstation, and contributing to a relaxed and enjoyable poolside atmosphere. The barista also assists with serving light snacks, supporting the beverage team, and ensuring guest satisfaction in a fast-paced outdoor environment.

Requirements

Beverage Preparation and Service:

• Prepare and serve a variety of coffee and espresso drinks, including lattes, cappuccinos, iced coffees, and specialty beverages.
• Operate professional espresso machines, grinders, and brewing equipment with proper technique.
• Serve cold drinks, smoothies, juices, mocktails, and bottled beverages as per menu and guest preference.
• Ensure consistency in quality, presentation, and taste in every drink served.
• Provide recommendations and upsell specialty beverages or promotions to guests.

Guest Interaction and Service:

• Greet guests courteously, take drink and snack orders, and ensure timely delivery.
• Maintain a friendly, approachable, and professional attitude at all times.
• Handle guest requests, preferences, and complaints professionally and promptly.
• Ensure all guest areas at the pool bar are tidy, welcoming, and service-ready.

Hygiene and Cleanliness:

• Keep the barista station and pool bar clean, sanitized, and organized at all times.
• Follow food safety and hygiene standards for beverage handling and preparation.
• Ensure utensils, machines, and tools are cleaned and stored correctly after each shift.
• Maintain a neat personal appearance, in line with hotel grooming standards.

Stock and Inventory:

• Monitor stock levels of coffee, milk, syrups, disposables, and other bar items.
• Assist in receiving and organizing beverage supplies and deliveries.
• Inform the supervisor of low stock or equipment maintenance needs.
• Ensure correct storage and rotation of ingredients to avoid waste.

Pool Area Support:

• Support the poolside service team during busy periods by assisting with tray service or light food handling.
• Clear and reset poolside tables and bar counters when needed.
• Ensure all equipment (blenders, fridges, espresso machines) are in good working condition.
• Assist during pool bar events or themed service days as directed.