Banquet Service Lead: Luxury Dining & Guest Experience

Hilton Worldwide, Inc.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain is seeking a Head Waiter (Banquets) to oversee restaurant staff, ensure compliance with sanitation standards, manage product quality, and maintain guest satisfaction. The ideal candidate will possess thorough knowledge of restaurant operations, strong mathematical abilities, and excellent communication skills. This position requires experience in fine dining and luxury hospitality in a dynamic environment.

Qualifications

• Thorough knowledge of restaurant operations and preparation techniques.
• Ability to work under pressure and manage stressful situations.
• Proficiency with computer systems and Microsoft Office mandatory.

Responsibilities

• Train and supervise Restaurant staff for efficient operation.
• Ensure compliance with sanitation and safety standards.
• Manage product quality and guest satisfaction in the Restaurant.
• Document inventory forecast usage and monitor supply.
• Ensure compliance with all policies and procedures.

Skills

Restaurant operations knowledge

Beverage operations knowledge

Strong mathematical abilities

Communication in English

Stress management

Computer system proficiency

MS Office proficiency

Micros proficiency

Job description

A luxury hotel chain is seeking a Head Waiter (Banquets) to oversee restaurant staff, ensure compliance with sanitation standards, manage product quality, and maintain guest satisfaction. The ideal candidate will possess thorough knowledge of restaurant operations, strong mathematical abilities, and excellent communication skills. This position requires experience in fine dining and luxury hospitality in a dynamic environment.