Banking Relationship & Operations Specialist

ADIB Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading banking institution in Dubai is seeking a customer service professional with 3-5 years of banking experience, particularly in documentation and operations. The role involves managing customer requests, ensuring proper documentation, and supporting Relationship Managers. Candidates should possess strong communication skills and analytical ability. This position offers a chance to contribute to a dynamic team in a reputable banking environment.

Qualifications

• 3-5 years of banking experience, with 3 years in customer service documentation and operations.
• Hands-on experience in Customer Service Unit.

Responsibilities

• Ensure security and availability of booking documents.
• Manage housekeeping post booking of cases.
• Attend service requests from customers.
• Review and upload account opening documents in CRM.

Skills

Good communication skills

Customer service experience

Analytical ability

PC skills

Job description

A leading banking institution in Dubai is seeking a customer service professional with 3-5 years of banking experience, particularly in documentation and operations. The role involves managing customer requests, ensuring proper documentation, and supporting Relationship Managers. Candidates should possess strong communication skills and analytical ability. This position offers a chance to contribute to a dynamic team in a reputable banking environment.