B&F Service Expert (Spanish, French, German, Italian speaker) - In Room Dining

Marriott Hotels Resorts; Dubai; On-site; USD 22,000 - 30,000; Full time

Job summary

A leading hospitality company is looking for a Guest Service Expert to provide memorable service to guests dining at our establishment. The role involves interacting with customers, managing food and drinks, and ensuring a safe and clean environment while adhering to company standards. Ideal candidates should possess a high school diploma and a passion for customer service.

Qualifications

• High school diploma or equivalent required.
• Less than 1 year of related work experience.
• No supervisory experience needed.

Responsibilities

• Interact and serve guests to create a memorable dining experience.
• Follow safety protocols and maintain a clean work area.
• Move and manage items up to 50 pounds with assistance.

Skills

Customer Service

Communication

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to ensure guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for extended periods; move over sloping, uneven, or slippery surfaces), manage the menu (read and visually verify information), and take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending, twisting, pulling, and stooping). Performing these duties well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.