Automotive Service Advisor: Build Loyalty & Revenue

Al-Futtaim; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive service provider in Dubai is seeking a Service Advisor to deliver an exceptional customer experience. In this role, you will foster long-term customer relationships, achieve revenue targets through service upselling, and ensure compliance with company standards. The ideal candidate has a diploma or bachelor's degree in Automobile or Mechanical Engineering and 3-5 years of experience in the automotive industry, with strong communication skills in English and knowledge of MS Office and SAP.

Qualifications

• 3–5 years of experience in the automotive industry, preferably in a service role.
• Proven track record in customer engagement and revenue generation.

Responsibilities

• Build long-term relationships with customers to ensure loyalty and retention.
• Achieve monthly revenue targets by upselling services.
• Resolve customer complaints effectively.

Skills

Strong customer handling skills

Interpersonal skills

Good communication skills in English

Basic Arabic

Proficient with MS Office

Knowledge of SAP

Education

Diploma or Bachelor’s degree in Automobile / Mechanical Engineering

Tools

MS Office

SAP

Job description

A leading automotive service provider in Dubai is seeking a Service Advisor to deliver an exceptional customer experience. In this role, you will foster long-term customer relationships, achieve revenue targets through service upselling, and ensure compliance with company standards. The ideal candidate has a diploma or bachelor's degree in Automobile or Mechanical Engineering and 3-5 years of experience in the automotive industry, with strong communication skills in English and knowledge of MS Office and SAP.