Associate Kitchens Supervisor

Delivery Hero; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent logistics company in Dubai seeks a Dispatch Supervisor to manage a team, ensure food safety compliance, and oversee dispatch operations. The ideal candidate has over 5 years of experience, including supervisory roles, and is proficient in data analysis. This full-time position is on-site and requires flexibility in working hours.

Qualifications

• 5+ years experience in dispatch operations or logistics, with 2 years in a supervisory role.
• Prior experience in cloud kitchen operations.

Responsibilities

• Manage the team of dispatch support leads and service providers.
• Supervise and lead the dispatch team.
• Resolve issues arising from orders or deliveries.

Skills

Basic computer application proficiency

Data gathering and analysis

Flexibility to work hours

Education

Bachelor's Degree in Business Management or Logistics

Job description

Whats on your Plate

• Manage the team of dispatch support leads service providers and
• Ensures that operations shift checklist is completed as required (opening mid and closing).
• Ensures that all techs and internet connection are functioning all throughout the shifts.
• Supervise and lead dispatch team providing training and support as needed.
• Manage the dispatching of orders from operating partners to riders effectively
• Resolves issues arising from orders or deliveries and coordinates with the customer riders and customer service center.
• Ensure that partners comply with existing food safety regulations and maintain high standards of hygiene.
• Accomplish regular food safety checks and audits as per established inspection procedures of the kitchen.
• Ensures accurate and timely communication between customers riders and dispatchers.
• Ensure that all dispatch activities comply with company policies industry regulations and safety standards.
• reports to kitchen managers all problems that occur during the shift and when possible rectify the problems as it occurs.
• Maintain and manage kitchen performance metrics such as FIR AVTC Vendor Delay Vendor Net Fail.
• Ensures that all kitchen visitors accomplish visitor questionnaires and health declarations before allowing entry to the kitchen premise.
• Ensure compliance with company policies and industry regulations.

What did we Order

• Proficient in basic computer application
• Bachelors Degree graduate in Business Management Logistics or related field.
• At least 5 years experience in dispatch operations or logistics 2 years in supervisory role.
• Proficient in basic data gathering and analysis
• Ability to work flexible hours including night weekends and holidays
• Prior experience in cloud kitchen operations as kitchen supervisor / associate supervisor.

Remote Work :

No

Employment Type :

Full-time