Assistant SPA Manager

AccorHotel; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury hotel chain in Dubai is seeking an Assistant SPA Manager to lead spa operations while ensuring exceptional guest experiences. The role involves managing daily operations, developing performance benchmarks, and promoting teamwork. Candidates should have at least two years of experience in a similar role within a luxury environment, combined with strong leadership capabilities and a focus on service excellence. This is a full-time position with no remote work options.

Qualifications

• Minimum experience of two years in a similar role in a luxury hotel.
• Proven team leader with a high level of energy and motivation.
• Strong team leader, natural at managing and inspiring others.

Responsibilities

• Oversee and manage all day-to-day spa operations.
• Develop long-term strategies and performance benchmarks.
• Promote teamwork and a collaborative environment.

Skills

Team leadership

Service excellence

Sales performance monitoring

Analytical thinking

Job description

As a Assistant SPA Manager you will lead the SPA operations to drive success through strategic leadership and ensure exceptional guest experiences.

What you will be doing:

• Oversee and manage all day-to-day spa operations to meet business objectives.
• Develop long-term strategies performance benchmarks and standards to deliver consistent high-quality service.
• Promote teamwork and a collaborative environment placing emphasis on service excellence.
• Provide direction coaching and motivation to team members setting clear expectations and goals.
• Participate in hotel leadership meetings and cross-department collaboration.
• Create and manage staff schedules aligned with business demands special events and operational priorities.
• Ensure all team members are trained to the highest standard.
• Promote and sell spa services and treatments to maximize revenue.
• Monitor individual retail performance providing coaching and incentives to drive sales.
• In collaboration with other key departments plan and execute spa promotions and seasonal packages evaluating success and ROI.

Qualifications:

• Minimum experience of two years in a similar role in a luxury hotel.
• Proven team leader with a high level of energy and motivation and a proven track record of living the companys values.
• Youre a strong team leader a natural at managing and inspiring others in a way that gets the best out of them.
• You combine analytical and methodical thinking with high attention to detail and a solution-focused approach.

Remote Work:

No

Employment Type:

Full-time