Assistant Outlet Manager - F&B - Jumeirah Wild Wadi

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality company in the United Arab Emirates is seeking an Assistant Outlet Manager for Wild Wadi Waterpark. The role involves supervising staff, ensuring high service standards, training colleagues, and supporting management in operational tasks. Ideal candidates should have at least a year's supervisory experience in fast food or hotel environments, along with relevant qualifications in food safety. This position offers a competitive tax-free salary and a vibrant work environment with extensive benefits.

Benefits

Supportive work environment

Learning & Development programs

Colleague discounts

Company-provided accommodation

Comprehensive healthcare

Paid annual leave

Performance-based incentives

Competitive tax-free salary

Qualifications

• 1 year experience in a fast food outlet in a supervisory role.
• Knowledge of food preparation and service processes.
• Ability to conduct training and appraisals for staff.

Responsibilities

• Supervise and organize work for colleagues to ensure efficiency.
• Conduct colleague training to increase job knowledge.
• Assist in setting up Banquet events and VIP functions.

Skills

Supervisory skills

Knowledge of food safety

Customer service skills

Cash handling procedures

Education

Higher Secondary Certificate

Level 2 Award in Food Safety in Catering

Tools

Fast food kitchen equipment

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Jumeirah Wild Wadi

Wild Wadi Waterpark is a flagship family destination located in Madinat Jumeirah, next to Jumeirah Beach Hotel and Jumeirah Burj Al Arab. Since opening in 1999, the waterpark’s popularity has captured the hearts and excitement of children and adults alike. Guests can enjoy adventurous rides from high-speed slides to gentle lazy rivers, and private VIP cabanas for sun-soaked relaxation. Wild Wadi offers something for everyone

About the Job

An exciting opportunity has arisen for an Assistant Outlet Manager to join Jumeirah Wild Wadi. The role of an Assistant Manager is to operate the Outlet in a professional and efficient manner at all times and making sure that all targets that are set by the Manager met and appropriate actions and administration is taken to achieve these. Also, his/ her role is to lead and act as a role model at all times, ensuring high standards of practice are maintained while motivating, influencing and supporting others to accomplish team and organizational goals.

The main duties and responsibilities of this role include:

• Understand and follow all manufacturers and Dubai Municipality guidelines, Jumeirah and Wild Wadi Standard Operating Procedures in order to exceed the operational requirements and ensure the Guest receives the highest standards of quality products and services at all times.
• Supervise and organize the work of all Colleagues on a daily basis in order to provide standard products and efficient customer service.
• Ensure that appropriate staffing levels are maintained at all times in order to provide enough coverage for Sickness and Holiday Leaves.
• Conduct trainings in the outlet in order to increase the job knowledge and efficiency levels of the colleagues.
• Conduct colleague probationary appraisals, annual appraisals and quarterly feedback sessions in a timely and constructive manner in order to promote career and continuous growth.
• Assists the Chef de Cuisine and the Manager to set up Banquet events and VIP functions in order to provide the required sequence of service.

About You

The ideal candidate for this position will have the following experience and qualifications:

• 1 Year experience in a fast food outlet in a supervisory role or a hotel
• Completed HSC (Higher Secondary Certificate)
• Level 2 Award in Food Safety in Catering Certified, PIC certified
• Workforce Planning, Knowledge of fast food kitchen equipment, food preparation, food service processes and cash handling procedures.

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)