Assistant Manager & Learning Development

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury resort in the UAE is seeking a skilled Assistant Manager – Learning & Development to oversee onboarding and training programs. The ideal candidate will have a bachelor's degree and at least 2 years of experience in training and hotel operations. Key responsibilities include managing the Learning Management System, supporting training initiatives, and mentoring junior team members. Attractive salary and a comprehensive benefits package are provided, making this a desirable position for qualified applicants.

Benefits

Attractive salary

Healthcare package

Life insurance

Incentive programs

Paid leave

Qualifications

• Minimum 2 years of experience in training and hotel operations.
• Proven ability to design and deliver engaging training.
• Strong understanding of luxury service standards.

Responsibilities

• Oversee onboarding and orientation programs.
• Support design and implementation of learning initiatives.
• Co-manage the Learning Management System.

Skills

Training and facilitation

Hospitality operations

Luxury service standards

Communication skills

Organizational skills

Microsoft Office proficiency

Education

Bachelor’s degree in Business, Hospitality, or related field

Tools

Learning Management Systems

Design software

Job description

Job Description

About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is looking for a skilled Assistant Manager – Learning & Development to join our Learning & Development team.

Responsibilities

• Oversee the full onboarding journey, including orientation and probation, ensuring departmental onboarding programs are in place and aligned with company standards.
• Support the Director in the design, development, and implementation of learning initiatives across departments.
• Apply project management skills to coordinate multiple training programs with competing deadlines.
• Co-manage the Learning Management System (LMS), including course creation, audience management, and multimedia content development.
• Track and coordinate attendance for mandatory training sessions and property-wide learning events.
• Collaborate with Wynn Resorts training partners to share best practices and leverage shared resources.
• Mentor junior L&D team members and support their professional development.
• Conduct regular reviews of training effectiveness and recommend improvements.
• Maintain project timelines, manage resources, and work independently with minimal supervision.
• Report to the L&D Manager and perform additional responsibilities as assigned.

About You

• Bachelor’s degree in Business, Hospitality, or a related field preferred
• Minimum 2 years of experience in training/facilitation and hotel or casino operations, or an equivalent combination of education and experience
• Experience in frontline hospitality operations with a strong understanding of luxury service standards
• Proven ability to design and deliver engaging training through instructor-led sessions, on-the-job learning, and digital platforms
• Excellent verbal and written communication skills with the ability to engage all levels of the organization
• Strong organizational and time management skills; able to manage multiple priorities under pressure
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); experience with design software is a plus
• Familiarity with Learning Management Systems and eLearning development tools preferred
• Flexible schedule, including availability on weekends and holidays as needed
• Professional appearance and adherence to company standards

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.