Assistant Housekeeping Manager- voco Dubai

InterContinental Hotels Group; Dubai; On-site; AED 25,000 - 60,000; Full time

Job summary

A global hospitality company in Dubai is seeking an Assistant Housekeeping Manager to oversee housekeeping operations. Responsibilities include training staff, ensuring cleanliness standards, and managing inventory of supplies. The ideal candidate has supervisory experience in hospitality and strong leadership skills. Competitive salary and benefits offered in a supportive work culture.

Benefits

Career development opportunities

Employee discounts

Inclusive work culture

Qualifications

• Strong leadership and organizational skills are essential.
• Proficiency in relevant computer software for scheduling and reporting is required.
• Previous experience in a housekeeping or hospitality role is preferred.

Responsibilities

• Assist in training, supervising, and motivating housekeeping staff.
• Conduct regular inspections to ensure cleanliness standards are met.
• Monitor inventory levels of cleaning supplies and equipment.

Skills

Leadership skills

Organizational skills

Communication skills

Attention to detail

Education

High school diploma or equivalent

Certification in hospitality management

Tools

Relevant computer software

Job description

At voco®, we’ve created a hotel brand that gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels are connected by their own sense of style and individual character – and that’s something we make the most of. Finding the perfect mix of reliability and new experiences.

Your day to day

As Assistant Housekeeping Manager assists the Executive Housekeeper in overseeing and coordinating the day‑to‑day operations of the Housekeeping & Laundry department and ensure that cleanliness, hygiene, and tidiness standards are met to provide a comfortable and welcoming environment for guests.

• Assist in training, supervising, and motivating housekeeping host to maintain high standards of cleanliness and efficiency.
• Conduct regular inspections to ensure rooms, public areas, and facilities meet established cleanliness standards.
• Monitor and maintain inventory levels of cleaning supplies and equipment, and place orders as necessary.
• Assist in creating work schedules and assignments for housekeeping host to ensure adequate coverage and efficient operations.
• Address guest concerns, requests, or complaints promptly and effectively, striving to exceed guest expectations.
• Ensure adherence to safety and sanitation standards and regulations, including proper handling of chemicals and use of personal protective equipment.
• Prepare reports on departmental activities, such as occupancy rates, inventory levels, and host performance.
• Coordinate with other departments, such as maintenance and front desk, to ensure seamless operations and guest satisfaction.
• Handle any emergencies or urgent situations that arise within the department effectively and calmly.
• Assist the Executive Housekeeper in administrative tasks, budgeting, and strategic planning.

What we need from you

• High school diploma or equivalent; additional education or certification in hospitality management or a related field is a plus.
• Previous experience in a housekeeping or hospitality role, with supervisory experience preferred.
• Strong leadership, organizational, and communication skills.
• Knowledge of housekeeping procedures, equipment, and chemicals.
• Attention to detail and ability to maintain high cleanliness standards.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in relevant computer software for scheduling, reporting, and communication.

What we offer

• Great salary and benefits, including career development and employee discounts.
• A supportive, inclusive work culture that values collaboration and continuous improvement.
• Opportunities to grow within a global IHG family.

We’ll reward all your hard work with a competitive salary and benefits, plus a great work culture.
Join us and become part of the global IHG family. We believe in True Hospitality, and we look forward to welcoming you!

Visit careers.ihg.com to find out more about us and apply today.