Area Manager, Fulfillment Center - Fixed

Amazon; Dubai; On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Area Manager to lead a team in their Fulfillment Center. This role is pivotal in ensuring operational excellence and outstanding customer service. You will oversee a team of 80 to 120 associates, driving performance and motivation while maintaining high standards of process quality and safety. Your leadership will be crucial in fostering an inclusive culture that empowers team members to deliver exceptional results. If you have a passion for logistics and a commitment to excellence, this opportunity is your chance to make a significant impact in a fast-paced environment.

Qualifications

• 1+ years of employee and performance management experience.
• Bachelor's degree or equivalent experience required.

Responsibilities

• Manage a team of 80-120 associates in a Fulfillment Center.
• Ensure smooth workflows and exceed customer expectations.
• Promote health and safety standards within the team.

Skills

Employee Management

Performance Management

Process Improvement

Leadership

Health and Safety Standards

Education

Bachelor's Degree

2+ years of Amazon experience

Job description

DESCRIPTION

Are you ready to champion outstanding customer service, Amazon style?

Are you up for creating solutions and solving tomorrow's problems today?

Then we have an opportunity just for you!

We're seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon's rapidly growing Operations network: they're where we manage our fast-moving inventory. They're also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today.

In these facilities we're building the future of customer service, as we work towards becoming Earth's most customer-centric company. This is your chance to make history with us.

About the role and responsibilities:

You'll be responsible as a manager for one of the main teams in your FC: receive, stow, pick, pack or ship. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

In the logistics team you enter and lead, we'll be entrusting a team of approximately 80 to 120 associates to you. You'll drive the training and integration of your team, while motivating and inspiring forward progress. All the while, you'll exercise sound judgement, making sure progress and KPI targets are worked towards and met.

While you achieve this, you'll ensure motivation, engagement and performance:

- You'll need to safeguard your team's safety, promoting Amazon's Health and Safety standards,
- You'll lead cross-functional teams, tasked with solving operational problems,
- You'll uphold Amazon's high standards of process quality,
- You'll maintain inventory accuracy,
- You'll strive to improve and streamline processes,
- You'll become a subject matter expert on larger FC processes and activities,
- You'll actively share and promote best practices with your colleagues and network

BASIC QUALIFICATIONS

- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts

PREFERRED QUALIFICATIONS

- 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.