Arabic-Speaking IT Help Desk Specialist

Parker Consult; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading management consultancy in the UAE is seeking an Arabic speaking IT Help Desk Support Officer for their Abu Dhabi operation. The ideal candidate should have at least two years of experience and a valid UAE Driving license. Responsibilities include monitoring, troubleshooting, and repairing IT systems while providing direct support to users. Qualifications include a Bachelor’s degree in IT or Computer Science and strong technical skills. This role offers competitive salary and the chance to work within a dynamic team.

Qualifications

• Minimum 2 years of experience in the same position.
• Valid driver’s license for travel to client sites.

Responsibilities

• Monitoring, troubleshooting, repair, installation, and upgrade of IT systems and software.
• Providing direct technical support to users.
• Testing and evaluating new technology.

Skills

Technical ability to support primarily Windows-based platforms

Previous customer service related experience

Excellent interpersonal and communication skills

Excellent technical and organizational skills

Ability to work cooperatively and independently

Willingness to work the required hours

Education

Bachelor’s Degree in Information Technology, Computer Science or equivalent

IT Standard Industry Certification

Job description

A leading management consultancy in the UAE is seeking an Arabic speaking IT Help Desk Support Officer for their Abu Dhabi operation. The ideal candidate should have at least two years of experience and a valid UAE Driving license. Responsibilities include monitoring, troubleshooting, and repairing IT systems while providing direct support to users. Qualifications include a Bachelor’s degree in IT or Computer Science and strong technical skills. This role offers competitive salary and the chance to work within a dynamic team.