Arabic Reservations Specialist: Elevate Guest Experience

Premier Inn Hotels LLC; Dubai; On-site; AED 40,000 - 50,000; Full time

Job summary

A leading hotel chain in Dubai is looking for a Reservations Specialist to provide quality service for guest reservations. Responsibilities include managing bookings, providing customer service, and ensuring accurate documentation. Candidates should have at least one year of experience in hotel reservations and possess excellent communication skills. Competitive salary package and benefits including accommodation and medical insurance are offered.

Benefits

Competitive salary package

Accommodation

Transportation

Medical insurance

Air tickets

Work-life balance

Qualifications

• Minimum of one year experience in a reservation department of a branded hotel.
• Ability to type 25 words per minute.
• Advanced English language skills.

Responsibilities

• Answer calls and emails following brand standards.
• Manage all reservations for guests effectively.
• Book and manage reservations through the system.
• Generate sales leads for the sales team.
• Ensure documentation is accurate and up to date.

Skills

Guest service skills

Excellent communication skills

Computer literacy

Ability to handle multiple tasks

Teamwork

Education

High School Diploma

Tools

Opera PMS

MS Office Suite

Job description

A leading hotel chain in Dubai is looking for a Reservations Specialist to provide quality service for guest reservations. Responsibilities include managing bookings, providing customer service, and ensuring accurate documentation. Candidates should have at least one year of experience in hotel reservations and possess excellent communication skills. Competitive salary package and benefits including accommodation and medical insurance are offered.