Airport Ground Services Agent - Passenger Care

Apt Resources; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A recruitment agency is seeking motivated Customer Service Agents to join an airline client's Ground Services team in Dubai. This role requires providing excellent customer service at the airport, supporting check-in and boarding procedures, and handling passenger inquiries. Candidates should have at least 1 year of experience in the airline, airport, or hospitality sectors and possess strong English communication skills. A professional appearance is also required.

Qualifications

• Minimum 1 year of experience in airline, airport, hospitality, or customer service.
• Candidates with airline-related diploma/training courses will also be considered.
• Strong English communication skills, both spoken and written.

Responsibilities

• Deliver excellent customer service to passengers at the airport.
• Support check-in, boarding, and arrival procedures.
• Handle passenger inquiries and provide solutions professionally.

Skills

Customer service

Strong English communication

Education

Airline-related diploma/training

Job description

A recruitment agency is seeking motivated Customer Service Agents to join an airline client's Ground Services team in Dubai. This role requires providing excellent customer service at the airport, supporting check-in and boarding procedures, and handling passenger inquiries. Candidates should have at least 1 year of experience in the airline, airport, or hospitality sectors and possess strong English communication skills. A professional appearance is also required.