Administrator - Intern

The First Group Hospitality; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global property developer in Dubai is seeking an intern for a 6-month role focused on administration tasks, reporting, and supporting various departments. Responsibilities include general administrative support, managing bookings, and providing exceptional customer service. The ideal candidate should have strong organizational skills, attention to detail, and the ability to handle sensitive information confidentially.

Responsibilities

• Provide general administrative support and accurate database management.
• Coordinate excursion bookings for TFG guests.
• Register and manage Soluna Beach passes for hotel guests.
• Capture and update client information on CRM and SharePoint.
• Prepare and maintain daily, weekly, and monthly reports.
• Stay informed on tour schedules and operational stages.
• Provide exceptional customer service and assist TFG clients.
• Liaise with internal teams to support TFG client needs.

Skills

Confidentiality

High-quality communication

Planning and organization

Document design and processing

Attention to detail

Job description

Overview

Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.

We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.

To successful candidates, we offer a diverse progressive corporate working environmentwith clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.

Job Description

We are looking for someone who is interested in an internship for 6 months - this role would give you experience in managing administration tasks, reporting, coordinating between various departments, etc.

• Provide general administrative support, ensuring accurate database management.
• Coordinate and arrange all excursion bookings for TFG guests.
• Register and manage Soluna Beach passes for hotel guests.
• Capture and update client information on CRM and SharePoint.
• Prepare and maintain daily, weekly, and monthly reports.
• Stay well-informed on tour schedules, flow, and operational stages.
• Provide exceptional customer service and assist TFG clients with inquiries.
• Liaise with various departments to support TFG client needs and requests.
• Maintain regular communication with internal teams to ensure seamless service delivery.

Desired Skill & Expertise

• Abilityto maintain a high level of confidentiality and discretion at alltimes
• Communicate to providing a high quality of service
• Abilityto plan, organize and prioritize workload to meet deadlines
• Abilityto design and process a wide range of documents in accordance with instruction
• Ability to paying attention to detail