Administrator, Human Resources

Kerzner International Management; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality brand in Dubai seeks an Administrator for Human Resources to oversee various administrative tasks, support colleague engagement initiatives, and ensure smooth operations across locations. The ideal candidate should possess strong organizational and communication skills, be proficient in MS Office and OASYS software, and have a Bachelor's degree. This role offers the opportunity to contribute to a positive workplace culture, making an impact in the luxurious hospitality sector.

Qualifications

• 2-3 years in an administrative role required.
• 1-2 years in the hospitality industry preferred.
• Advanced administrative skills necessary.

Responsibilities

• Greet clients and handle requests efficiently.
• Support operations across different locations.
• Plan and coordinate colleague engagement initiatives.

Skills

Proficiency in MS Excel

Communication skills

Strong organizational skills

Friendly and personable

Education

Bachelor’s degree

Tools

MS Word

OASYS software

Job description

Administrator, Human Resources

(18770)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy, and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Key Duties and Responsibilities

• Greet external/internal clients and handle their requests in a timely and efficient manner.
• The role requires a high level of flexibility and collaboration, supporting operations across One&Only Royal Mirage and One&Only The Palm to ensure seamless service delivery and brand consistency.
• Plan, coordinate, and deliver colleague engagement initiatives (events, campaigns, activities).
• Support programs that promote inclusion, wellbeing, recognition, and collaboration.
• Act as a point of contact for colleagues regarding engagement activities and feedback.
• Help create a positive workplace culture aligned with company values.
• Design and create promotional materials for engagement activities, including posters, digital flyers, and internal announcements.
• Assist with maintaining workforce administration data and processes.
• Prepare reports as requested by Cluster HR Manager.
• Manage all matters and maintain records related to opening bank accounts for new Employees.
• Track new residence visa submissions for bank processing; update OASYS to reflect cash salary to bank transfer; prepare salary transfer letters for employees requesting a bank loan or credit card; track final settlement and inform banks weekly; answer various questions regarding bank issues; conduct bank verification for employees—including start date, salary, designation—; receive all team member ATM cards from courier service and redistribute ATM card packs to each department.
• Maintain and ensure colleague files are up to date; keep file room clean and organized with minimal documents; record minutes at weekly HR meetings; assist with colleagues’ exit processes—including coordinating flight bookings, facilitating final settlement & visa cancellation forms, and completing the leaver clearance form.
• Prepare invoices, reports, memos, letters, financial statements and other documents using word processing, spreadsheet, database, and/or presentation software.
• Assist with planning special events.
• Issue colleague IDs; prepare letters such as salary certificates, salary transfer letters, NOC & service letters.
• Prepare colleague files ensuring required documents (signed contract, starter form, signed job requisition, CV, passport copies, passport-size photos) are in order.
• Assist with all related administration issues.
• All other duties may be assigned by Cluster HR Manager or Cluster HR Director.

Skills, Experience & Educational Requirements

• Professional and well-groomed appearance.
• Passionate, personable, friendly, dedicated.
• Proficiency in MS Excel, Word, Office Programs, and OASYS software.
• Advanced administrative skills.
• Bachelor’s degree.
• 2-3 years in an administrative role.
• 1-2 years in the hospitality industry.
• Strong organizational, communication, and writing skills.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.