Administrative Coordinator - Cargo

Dubai Aviation Corporation; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An airline company based in Dubai is seeking an Administrative Coordinator for the Cargo department. Responsibilities include maintaining records, supporting training arrangements, and compiling operational reports. The ideal candidate should have a Bachelor's degree and at least 2 years of experience in an administrative role within an airline environment. Fluency in English is essential. This position offers an opportunity to ensure effective coordination and communication within the department, playing a crucial role in operational success.

Qualifications

• Fluent in English.
• A minimum of 2 years’ experience in an administrative role within an airline environment is preferred.
• Experience with qualifications: 2 - 4 years; without qualifications: 4 - 6 years.

Responsibilities

• Provides day-to-day administrative support across the Cargo department.
• Maintains and controls departmental records and manuals.
• Acts as an administrative focal point for communications.
• Coordinates SkyChain training arrangements.
• Prepares and maintains duty rosters.
• Compiles daily, weekly, and monthly reports.

Skills

Customer Focus

Teamwork

Effective Communication

Personal Accountability

Resilience & Flexibility

Education

Bachelor's Degree

Job description

MAIN OBJECTIVE OF ROLE

To coordinate and control Cargo departmental records, documentation, reporting, communications, and information flow, ensuring accuracy, timeliness, and consistency of administrative outputs, and enabling management to access reliable information to support effective day-to-day operations.

KEY RESPONSIBILITIES

• Provides day-to-day administrative support across the Cargo department, ensuring effective coordination, continuity and consistency of departmental activities.
• Maintains and controls departmental records, manuals, databases, files, and trackers, ensuring accuracy, completeness, and version control.
• Coordinates and distributes departmental stationery, equipment, manuals, and other administrative materials for Dubai and outstations as required.
• Acts as an administrative focal point for communications with all stakeholders, ensuring information is captured, logged, and followed up appropriately.
• Maintains and updates SkyChain administrative records, including distributor information, station setup, inactive accounts, and claims support activities.
• Coordinates SkyChain training arrangements for Dubai and outstation staff in liaison with instructors and relevant stakeholders.
• Supports departmental meetings by preparing and distributing agendas, minutes, and follow-up action logs, ensuring timely tracking of agreed items.
• Prepares and maintains duty rosters, track mandatory training requirements, and support general administrative readiness across the Cargo department.
• Issues periodic departmental communications and updates covering administrative, commercial, and general cargo matters as instructed.
• Compiles, consolidates, and distributes daily, weekly, and monthly reports and Key Performance Indicators (KPIs) to provide visibility of cargo sales and operational performance.

QUALIFICATIONS

• Bachelor’s Degree (3+ years)
• Fluent in English
• A minimum of 2 years’ experience in an administrative role within an airline environment is preferred
• Years with qualifications: 2 - 4 years, Years without qualifications (if applicable): 4 - 6 years

COMPETENCIES

• Customer Focus
• Teamwork
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience & Flexibility (Can do attitude)

ISR REQUIREMENTS

Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.