Accountant

Roasters Specialty Coffee House; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A premium coffee establishment in Dubai is looking for a Director of Operations to oversee daily operations and manage budgets. The ideal candidate will have strong leadership and customer service skills, with experience in the food and beverage industry preferred. Responsibilities include mentoring staff and optimizing operational processes to ensure exceptional quality and service.

Responsibilities

• Oversee daily operations and manage budgets.
• Lead and mentor a team, ensuring exceptional customer service.
• Analyze and improve operational processes.
• Optimize efficiency and maintain quality standards.

Skills

Operations Management and Analytical Skills

Team Management skills

Budgeting experience

Customer Service skills

Strong leadership and communication skills

Ability to work in a fast-paced environment

Experience in the food and beverage industry

Education

Bachelor's degree in Business Administration or Hospitality Management

Job description

Overview

Roasters Specialty Coffee House is dedicated to delivering exceptional coffee experiences that inspire and connect. With a menu featuring expertly crafted manual brews, we offer unique coffee beans sourced from over 25+ countries. As passionate coffee enthusiasts, we use the latest and most innovative brewing methods to ensure a perfect cup every time. Our offerings also include a selection of flavorful breakfast options and signature desserts, making every visit unforgettable. Committed to sustainable sourcing and environmental stewardship, each cup supports a responsible coffee industry.

Role Description

This is a full-time, on-site role for a Director of Operations, located in Dubai. The Director of Operations will be responsible for overseeing daily operations, managing budgets, leading and mentoring a team, and ensuring exceptional customer service. The role involves analyzing and improving operational processes, optimizing efficiency, and maintaining a high standard of quality and service in all aspects of the coffee house.

Qualifications

• Operations Management and Analytical Skills
• Team Management skills
• Budgeting experience
• Customer Service skills
• Strong leadership and communication skills
• Ability to work in a fast-paced environment
• Experience in the food and beverage industry is a plus
• Bachelor's degree in Business Administration, Hospitality Management, or related field