Account Manager

Botpress, Inc.; Dubai; On-site; AED 293,000 - 368,000; Full time

Job summary

A leading AI technology company based in Dubai is seeking an Account Manager for the MENA region. This role involves managing existing customer relationships, driving revenue growth through upselling and cross-selling, and providing consultative value regarding Generative AI. The ideal candidate will have proven B2B sales experience, excellent communication skills, and fluency in English and Arabic. Enjoy a competitive salary, career growth opportunities, and a culture that values ambition and innovation with Botpress.

Benefits

Competitive salary

Flexible benefits

Career growth opportunities

Dynamic work environment

Qualifications

• Proven experience in sales-focused account management or B2B sales, especially in SaaS, PaaS, or tech-enabled services.
• Excellent communication and negotiation skills, influencing at all levels.
• Fluency in English and Arabic is required.

Responsibilities

• Manage and expand a portfolio of existing customers, driving revenue growth through upselling and cross-selling.
• Build trusted relationships with key stakeholders.
• Forecast, report, and manage sales pipeline efficiently in our CRM (Hubspot).

Skills

Sales Experience

Communication

Agility

Business Acumen

Passion for AI

Job description

Help bring AI agents to companies worldwide.

Over the next decade, autonomous agents will redefine how we work.

Botpress allows companies to build and deploy advanced AI agents that move beyond conversation into real business logic.

Our product works today and at scale, across industries, regions, and limitless use cases.

As the 3rd fastest-growing B2B AI start-up worldwide, we’re at the forefront of the AI revolution, providing the most widely-used platform for sophisticated AI agents.

The work ahead is ambitious. The opportunity is rare. We take a deliberate approach to growth: product-led, capital-efficient, and highly focused.

If you want to build foundational technology for one of the most meaningful platform shifts in software, we’re looking for top talent to join us.

Key Highlights

• Over 1 million AI agents and chatbots deployed
• 700,000+ platform users
• Trusted by 35% of Fortune 500 companies
• 7 years of expertise in AI solutions

About the Role

Are you a sales-driven Account Manager who knows how to turn strong relationships into serious revenue? As an Account Manager for the MENA region (based in Dubai), you will be the driving force behind growing our existing customer base and ensuring our clients get maximum value from the Botpress platform.

You will join the 3rd fastest-growing B2B AI start-up worldwide. With over 1 million AI agents deployed and 700,000+ platform users, you will be managing a portfolio of customers who are building the future of autonomous work.

What You’ll Be Doing:

Revenue Growth & Strategy

• Drive Revenue: Manage and expand a portfolio of existing customers, driving revenue growth through upselling, cross-selling, and strategic renewals.
• Tier Expansion: Focus on supporting the expansion of Botpress accounts to higher-tier plans to increase our ARR (Annual Recurring Revenue) footprint.
• Contract Conversion: Proactively identify customers on month-to-month "Pay-As-You-Go" plans and close them on committed annual plans.
• Cloud Migration: Execute strategies to migrate the maximum amount of ARR to the Botpress cloud.

Relationship & Pipeline Management

• Trusted Advisor: Build trusted relationships with key stakeholders and decision-makers, ensuring they view Botpress as a critical partner in their AI strategy.
• Pipeline Mastery: Forecast, report, and manage your sales pipeline efficiently in our CRM (Hubspot).
• Market Intelligence: Stay ahead of market trends and competitor activity to provide consultative value to clients regarding Generative AI and automation.

Qualifications

• Sales Experience: Proven experience in sales-focused account management or B2B sales (experience in SaaS, PaaS, or tech-enabled services is required).
• Track Record: A track record of consistently meeting and exceeding sales targets.
• Communication: Excellent communication and negotiation skills, with the ability to influence at all levels.
• Agility: The ability to manage multiple accounts, priorities, and deadlines in a fast-paced environment.
• Language: Fluency in English and Arabic is required.
• Business Acumen: A proactive, goal-oriented mindset with strong business acumen.
• Passion for AI: A passion for Conversational AI, automation, and emerging tech. You are excited to help clients grow and have a passion for winning.

About Botpress

Botpress recently raised its $25 million Series B funding. As a fast-growing start-up, we run a lean and innovative ship that leans on AI for maximum business impact. At Botpress, everyone is an owner, bringing their unique perspective and talents.

Our teams are talented and passionate. We intentionally hire individuals who are eager, passionate, talented, and hungry to learn and grow throughout their career.

We operate fully in-office, with a culture that values both technical rigor and shared ambition.

You’ll be on a team that’s not just adapting to the AI revolution, but leading it. Joining our team means changing the future of enterprise AI and building technology that will define the next era of business automation.

Why You’ll Love Working at Botpress

• Global Impact: We are trusted by 35% of Fortune 500 companies and are at the forefront of the AI revolution.
• Growth: We take a deliberate approach to growth: product-led, capital-efficient, and highly focused.
• Career Potential: Unlock your potential with clear paths to promotion and real career opportunities in a company that is constantly growing.
• Culture: A team that’s big enough to grow, but small enough to make an impact.
• Work at the forefront of AI-powered automation in a fast-growing start-up.
• Grow in a dynamic and stimulating environment.
• Competitive salary and flexible benefits to support your well-being.