Account Manager

Jigsaw HR Consultants; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading consulting firm is seeking an Accounts Manager for its International QSR Division in Dubai. The role involves overseeing financial governance, managing cost control, and ensuring compliance across international markets. Candidates should have 8-10 years of experience in finance or cost control within the F&B sector, possess strong analytical and communication skills, and be able to work across different regulatory environments. This is a key role that bridges finance and operations across multiple regions.

Qualifications

• 8-10 years of experience in finance, cost control or F&B controlling.
• Strong understanding of restaurant operations and food costing.
• Hands-on experience with POS systems and delivery aggregator dashboards.

Responsibilities

• Ensure monthly financial reports are accurate and timely.
• Conduct recipe costing and monitor food costs.
• Ensure compliance with local tax and regulatory requirements.
• Assist in preparing annual budgets and rolling forecasts.

Skills

Financial governance

Cost control

Data analysis

Communication

Tools

POS systems

Inventory software

Job description

Accounts Manager (International – QSR Division)

Functional Reporting: Finance Head – India

Administrative Reporting: Head – International Business (QSRs)

Role Purpose

The Accounts Manager / F&B Controller (International) is responsible for financial governance, cost discipline and transparent reporting across all international markets including UAE, USA and UK.

This role ensures that every entity, partner, and JV adheres to regulatory and Haldiram’s financial standards, operating controls, and reporting expectations.

The person will function as the financial backbone for the international operations—maintaining accurate accounts, monitoring food and labour costs, controlling wastage, auditing stock, validating partner‑submitted reports, and ensuring compliance across all countries.

The role also works closely with Supply Chain, Operations and Marketing to support commercial decision‑making and cost optimisation initiatives.

Key Responsibilities

1. Financial Reporting & Governance
   • Ensure monthly financial reports including P&L, MIS, cost summaries, variance analysis and financial commentary are made accurately and on time.
   • Reconcile revenue from POS systems, delivery partners (Uber, DoorDash, Deliveroo, Talabat, etc.) and bank statements.
   • Verify the accuracy of daily sales reports, discounts, voids, refunds and delivery aggregator settlements.
   • Consolidate reports from UAE, USA and UK entities and present a unified dashboard to India Finance and the International Business Head.
   • Ensure partners/JV teams submit financial documentation on time and in the correct format.
2. F&B Cost Control & Operational Audits
   • Conduct recipe costing for all items including new launches, festive menus and trial batches.
   • Monitor food cost %, labour cost %, utilities and overheads across all outlets and central kitchens.
   • Review wastage reports, yield analysis and production efficiency, and recommend corrective actions.
   • Audit central kitchen batches, production logs, transfer notes and consumption patterns.
   • Ensure all stores follow procurement limits, vendor compliance and approval matrices.
3. Compliance & Internal Controls
   • Ensure each country complies with local tax rules, payroll norms, statutory filings and regulatory requirements.
   • Implement internal controls for procurement, GRNs, invoice approvals, payment cycles and vendor management.
   • Verify authenticity of partner‑submitted expenses, claims and agreements.
   • Maintain control over discounts, credit notes, price changes and promotions.
   • Oversee adherence to Haldiram’s financial SOPs across all international markets.
4. Budgeting, Forecasting & Cashflow
   • Assist in preparing annual budgets for each international entity and help build 3‑year business plans.
   • Prepare rolling monthly forecasts for sales, food cost, payroll and overheads.
   • Track cashflow requirements for each market and pre‑empt funding needs.
   • Work closely with SCM on vendor negotiations, tendering, cost benchmarking and bulk‑purchase planning.
5. Partner Monitoring & Multi‑Market Deliverables
   • Track operational, financial and contractual compliance for all international partners.
   • Maintain a monthly “Partner Performance Tracker” summarizing:
     1. sales
     2. food cost
     3. labour metrics
     4. compliance status
     5. deviations
     6. corrective actions
   • Follow up on overdue deliverables, document gaps and elevate when commitments are not met.
   • Validate JV/partner‑submitted KPIs and ensure numbers match POS and financial data.
   • Conduct regular reviews of partner accounts to ensure transparency and alignment with Haldiram expectations.

Skills

Ideal Candidate Profile

• 8‑10 years of experience in finance, cost control or F&B controlling (QSR, restaurant chains, or hospitality/catering).
• Strong understanding of restaurant operations, food costing, recipe costing and supply chain economics.
• Hands‑on experience with POS systems, inventory software and delivery aggregator dashboards.
• Ability to work across different markets, time zones and regulatory environments.
• Mature judgment, strong ethics and the ability to diplomatically challenge partners or operations when required.
• Strong analytical skills and ability to translate data into business insights.
• Excellent communication and reporting capability.
• Self‑driven, disciplined and comfortable working in a fast‑paced expansion environment.

Core Competencies

• High financial accuracy and attention to detail.
• Cost‑conscious mindset with operational understanding.
• Ability to enforce financial discipline across markets.
• Strong follow‑up and multi‑country coordination.
• Problem‑solving ability with a structured thought process.
• Ownership mindset and integrity in financial reporting.
• Ability to collaborate with Supply Chain, Operations, Marketing and R&D teams.