Account Director - Retail Media

Jellyfish; Dubai; Hybrid; AED 200,000 - 300,000; Full time

Job summary

A leading digital marketing agency in Dubai seeks an experienced account manager to lead client partnerships, focusing on the retail sector. You will manage client relationships, drive growth, and mentor junior team members. The role offers a flexible work environment with options for remote work and a discretionary annual bonus scheme. Ideal candidates will have 8 years of media experience, excellent communication skills, and a passion for nurturing client relationships.

Benefits

Discretionary annual bonus

Flexible working hours

Paid self-development day each month

Generous paid leave for caregivers

Qualifications

• 8 years experience in media, especially with retail clients.
• Expertise in managing high-profile campaigns.
• Strong mentoring skills for junior team members.

Responsibilities

• Lead client accounts and identify growth opportunities.
• Build strong relationships for client retention.
• Manage client commercial targets for success.

Skills

Media experience

Client relationship building

Problem-solving skills

Communication skills

Job description

Reporting to our VP Client Management you will lead on important client partnerships maintaining high levels of satisfaction retention.

Your responsibilitieswill include:

• You will lead one or more client accounts anticipating our clients needs and identifying and pursuing growth opportunities
• You will collaborate with others to create strong client relationships expressed through client feedback and client retention
• You will be seen by a client as the lead voice being a trusted advisor
• You will provide direction to the client team and set and manage measurements that positively affect our clients goals
• As a lead you will manage client commercial targets contributing to the commercial success of clients in your portfolio as evidenced by yearonyear growth
• You will follow client management best practices and achieve internal KPIs to lead the strongest client partnerships
• You will promote how Jellyfish products and solutions can support clients KPIs
• You will support our client team(s) ensuring they have the appropriate resources needed to meet client needs

Qualifications

• 8 years experience working in media specifically with clients in the retail sector
• Expertise in delivering highprofile campaigns and retainers
• Experience supporting and mentoring junior team members
• Great at building relationships at all levels and inspiring confidence in the delivery of projects
• Compelling written and verbal skills to convey complex information simply
• Articulate incisive and able to build constructive and lasting colleague/client relationships
• Excellent problemsolving skills with the ability to flex and pivot in a fastpaced industry

Note: We emphasise skills expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team we invite you to apply today with your CV in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth celebrate your contributions and empower you to tailor your work environment to suit your needs.

Reward: Youll join our discretionary annual bonus scheme.

Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours.

Growth Your Way: Grow your career with one paid day each month for selfdevelopment and access to LinkedIn Learningwith unlimited online courses.

Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide 1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Remote Work

No

Employment Type

Fulltime