5-Star Front Desk Agent: Welcome Guests, Grow Your Career

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading international hotel chain in Dubai seeks a Front Office team member to welcome guests and provide exceptional service. This full-time position requires experience in a 5-star hotel and strong communication skills in English. You will assist with check-ins, manage inquiries, and maintain high grooming standards, ensuring a 5-star guest experience. Join us to develop your career in a vibrant hospitality environment.

Benefits

Employee benefit card for discounts

Learning programs

Career development opportunities

Participation in CSR activities

Qualifications

• Previous experience in a similar role in a 5 star hotel.
• Excellent written and verbal English, additional languages are a plus.
• Ability to maintain calm under pressure.

Responsibilities

• Welcome guests and process check-ins.
• Assist guests with inquiries providing detailed information.
• Maintain professional presentation and grooming standards.
• Deliver 5-star service consistently.

Skills

Focus on guest needs

English communication

Promoting positive relations

Calm and courteous demeanor

Tools

Opera system

Job description

A leading international hotel chain in Dubai seeks a Front Office team member to welcome guests and provide exceptional service. This full-time position requires experience in a 5-star hotel and strong communication skills in English. You will assist with check-ins, manage inquiries, and maintain high grooming standards, ensuring a 5-star guest experience. Join us to develop your career in a vibrant hospitality environment.