24/7 NOC Application Engineer — Dynatrace Monitoring

Dicetek LLC; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

An innovative IT service provider is seeking an L1 NOC Application Engineer to join their Abu Dhabi team. In this role, you will monitor applications, respond to incidents, and ensure system stability. Applicants should have 3+ years of experience in monitoring databases and systems, along with strong troubleshooting and communication skills. The position requires a willingness to work in a 24/7 shift environment and is essential for maintaining mission-critical services.

Qualifications

• 3+ years of experience in Large Industry monitoring Databases and applications in production environments.
• Experience in application concepts, triaging of application issues identified by monitoring tools.
• Strong analytical and problem-solving skills.

Responsibilities

• Continuously monitor applications using Dynatrace.
• Respond to alerts and incidents ensuring quick detection and resolution.
• Assist in routine application maintenance tasks, including applying patches and updates.

Skills

Application monitoring tools (Dynatrace)

Analytical and problem-solving skills

Excellent communication skills

Education

Dynatrace Associate Certification

Tools

ServiceNow

Job description

An innovative IT service provider is seeking an L1 NOC Application Engineer to join their Abu Dhabi team. In this role, you will monitor applications, respond to incidents, and ensure system stability. Applicants should have 3+ years of experience in monitoring databases and systems, along with strong troubleshooting and communication skills. The position requires a willingness to work in a 24/7 shift environment and is essential for maintaining mission-critical services.