Quality Control jobs in Canada

Job Description

BRING YOUR PROCESS-DRIVEN EXPERTISE TO LIFE WHERE IT MATTERS MOST

You're a commercial, highly organised, and process-driven leader who thrives on bringing structure and efficiency to complex field operations.

You want to be the operational backbone of a fast-growing, life-changing organisation, acting as the Director's right-hand to drive real-world compliance, safety, and operational excellence across multiple camp sites. You're ready to step into a foundational leadership role where your logistical know-how and systems thinking can facilitate significant business growth and streamline daily functions for maximum impact.

As our Operations Manager, you are the critical, hands-on core responsible for ensuring the efficient, safe, and fully compliant day-to-day operation of all Bushwise training camps. Your core mandate is to proactively streamline and scale operations, establish clear working templates (especially for high-volume tasks), and drive efficiency improvements across all sites to support our significant growth. This role is structured as an intensive foundational position with clear career progression.

• Daily Operational Troubleshooting : Serve as the first point of contact for resolving all day-to-day operational issues across every camp, providing clear, immediate, and lasting solutions.
• Fleet & Maintenance Oversight : Directly manage the Maintenance Manager and establish definitive scheduling, tracking, and reporting systems for all Fleet Management and general camp maintenance activities.
• Process Implementation : Proactively identify operational deficiencies and create, document, and implement or improve Standard Operating Procedures (SOPs) and templates (e.g., student transfers, stocktake, maintenance requests).
• Risk Management & Compliance : Be responsible for the implementation and enforcement of all Health & Safety (H&S) protocols and assist in developing and delivering training for Crisis Management plans.
• Camp Quality Control : Conduct regular camp visits to audit and ensure strict adherence to operational standards, safety protocols, and quality control metrics.
• Procurement and Inventory : Oversee and implement a centralised, auditable process for all procurement (supplies, equipment, food, etc.) and manage inventory control systems.
• Financial Support : Provide accurate data and necessary analysis to the Director for Cost Management, Forecasting, and Reporting.

• Demonstrated experience in a commercially focused, process-driven project management or operations role, ideally within the tourism or hospitality industry (lodge experience is a bonus but not mandatory).
• A systematic mindset, highly comfortable with designing and using systems like spreadsheets and task trackers to manage complex logistics.
• Experience in creating and implementing operational SOPs and driving efficiency improvements.
• Proven ability to take executive ownership and act as a leader with foresight, not merely a follower, ready to act as a Director's right-hand.
• Experience or the keen ability to manage multiple sites or set up new operational hubs.
• Strong focus on Health & Safety (H&S) implementation and compliance documentation.

• Experience managing fleet and maintenance schedules.
• Experience working through or overseeing a period of significant organisational growth.

• Basic monthly salary of up to R45 000.
• A clear path for career growth within the organisation
• Generous leave policy
• Flexible, collaborative, and fun culture
• Regular connection with our leadership team and CEO
• Access to in-house wellbeing support

To learn more about our broader organisation, Second Nature follow the link here !