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Journey Management, Senior Project and Operations Administrator
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Journey Management, Senior Project and Operations Administrator
Job summary
A global security firm based in Cape Town is seeking a Journey Management, Senior Project and Operations Administrator. This role involves coordinating projects, managing schedules, and documenting progress while ensuring compliance with safety standards. Candidates should have over 5 years of experience in project administration, strong organizational skills, and proficiency in project management software. The ideal applicant will excel in a fast-paced environment, contributing to the success of journey management initiatives.
Qualifications
- 5+ years in project administration or coordination, preferably in journey management or logistics.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
Responsibilities
- Coordinate scheduling for journey management projects.
- Maintain detailed project documentation.
- Track project progress and provide updates to stakeholders.
Skills
Education
Tools
We are seeking an experienced and detail-oriented Journey Management, Senior Project and Operations Administrator who thrives in a fast-paced environment. You will play a critical role in ensuring journey management projects are delivered on time, on budget, and in line with company safety and compliance standards. If you are organized, proactive, and able to balance both project and operational priorities, this role is for you.
- Coordinate and manage scheduling for journey management projects, including meetings, travel arrangements, and resource allocation
- Maintain detailed project documentation, including plans, reports, and correspondence
- Track project progress and provide regular updates to stakeholders on milestones and deliverables
- Liaise with internal teams and external vendors or partners to facilitate project activities
- Support risk management efforts by ensuring journey plans comply with safety protocols and company standards
- Prepare and distribute project status reports and summaries
- Manage administrative tasks such as filing, data entry, and expense tracking
- Assist in the development and improvement of journey management procedures and tools
- Monitor project expenses to ensure adherence to budgetary constraints
- Provide general administrative support to the project management team as required
- Project managers and operational leads
- Internal teams across logistics, travel, and safety compliance
- External vendors and service providers
- Senior management and key stakeholders
- 5+ years in project administration or coordination, preferably within journey management, logistics, or travel
- Strong organizational and multitasking skills, attention to detail, and excellent written and verbal communication
- Proficiency in project management software and Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to work independently while collaborating effectively within a team
- Understanding of safety and compliance standards relevant to journey management is an advantage
- Ability to handle confidential information with discretion
- Certificate or diploma in Business Administration, Project Management, or a related field preferred
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.