Campaign Agent

Yoyo; Cape Town; Hybrid; ZAR 300 000 - 400 000; Full time

Job summary

A leading technology firm in Cape Town is looking for a Campaign Lead to manage marketing campaigns from setup to execution. The ideal candidate should have at least 2 years of relevant experience, strong multitasking abilities, and proficiency in digital tools. This position offers hybrid working arrangements and generous benefits.

Benefits

Group Risk insurance with Discovery Health

Learning & development opportunities

Hybrid working arrangement

Flexible working hours

On-site barista

Subsidised meals

Weekly socials

Employee wellbeing with Strove

Employee reward scheme with Zuzo

Generous leave policy

Qualifications

• Minimum of 2 years experience as a Campaign Lead or similar role.
• Strong multitasking skills and ability to organise tasks effectively to meet deadlines.
• Good time management and ability to prioritise tasks.

Responsibilities

• Ensure timely updates to SKU prices for campaigns.
• Fully set up all standard coupon and voucher campaigns.
• Conduct thorough testing of all campaigns before launch.

Skills

Multitasking

Time management

Tech-savvy

Experience with G-Suite and MS Office

Experience with digital tools

Tools

G-Suite

MS Office

Slack

Confluence

Jira

Zendesk

Monday.com

Job description

Overview

At Yoyo, it is our mission to delight people in every connection we have with our brand. We strive to delight our clients, their customers, stakeholders, and our team through collaboration, learning, and collective success. We are curious, creative, and focused on delivering world-class results that have a lasting impact.

Job Description

As a Campaign Lead in the Commercial Team at Yoyo, you’ll play a crucial role in bringing our marketing campaigns to life. You’ll handle the end-to-end setup and testing of campaigns—from seasonal price updates to bulk SMS notifications—and ensure every detail is accurate and aligned with client needs. You will work with internal teams and external partners to ensure campaigns are delivered seamlessly and with impact. This role suits someone who loves getting the details right, enjoys collaboration, and takes pride in ensuring things run smoothly behind the scenes.

Your role and responsibilities

• Seasonal SKU Price Updates: Ensure timely updates to SKU prices for campaigns when seasonal menu changes are implemented.
• Campaign Setup: Fully set up all standard coupon, voucher, and gift card campaigns—from start to finish across in-app, SMS, or bulk code distribution. Confirm configurations align with client or team requirements and are accurately documented.
• Campaign Testing: Conduct thorough testing of all standard campaigns across all channels (in-app, SMS, bulk code) before launch. Document and resolve any identified issues to ensure a seamless customer experience.
• Bulk Campaign Management: Use the dedicated email channel to handle all bulk campaign requests and ensure setup and issuance are completed efficiently. Liaise with Finance to monitor campaign float invoices and track payments and loading.
• Ad Hoc SMS Notifications: Set up, test, and send ad hoc SMS notifications requested by clients through the Panacea system. Ensure SMS content aligns with client requirements and internal standards.
• Manage Float Checks: Regularly check and manage campaign floats to maintain sufficient balances for timely execution. Coordinate with Finance and other teams for proactive float management.
• General Administration & Support: Provide administrative support for campaign-related tasks and maintain accurate records. Identify opportunities to improve campaign processes or documentation.

Qualifications

• Minimum of 2 years experience as a Campaign Lead or similar role.
• Strong multitasking skills and ability to organise tasks effectively to meet deadlines.
• Good time management and ability to prioritise tasks to meet deadlines.
• Tech-savvy and comfortable using digital tools; quick to learn new systems.
• Solid experience with G-Suite and MS Office. Experience with Slack, Confluence, Jira, Zendesk, or Monday.com is a plus.

Additional Information

Our ideal candidates are

• Passionate about the tech and fintech industry.
• Detail-oriented with a strong ability to ensure everything is accurate.
• Excellent people skills and enjoy building positive relationships.
• A team player who can also work independently.
• Calm under pressure and able to stay focused when things are fast-paced.
• Organised with strong prioritisation and planning skills.
• Accountable and willing to take ownership of responsibilities.

Benefits

• Group Risk insurance with Discovery Health.
• Learning & development opportunities.
• Hybrid working arrangement.
• Flexible working hours.
• On-site barista with the best coffee in town.
• Subsidised and healthy meals at an in-house cafe.
• Weekly socials and an annual social calendar with family inclusion.
• Employee wellbeing with Strove.
• Employee reward scheme with Zuzo.
• Generous leave policy.

Our values

• Be extremely customer centric: serve and delight customers, using data to improve.
• Be a passionate team player: collaborate, energize others, leave ego at the door.
• Be an owner: be accountable, find solutions, and own tasks to completion.
• Be world-class at speed: deliver leading solutions that delight clients and customers.
• Be curious and creative: innovate, learn, push boundaries, and think outside the box.

If you’re the kind of person who thrives on detail, loves making things run seamlessly, and gets a kick out of seeing campaigns come to life — we’d love to hear from you!