It jobs in Indonesia
It Helpdesk Specialist - Remote Desktop Support
Tych Business Solutions
AI Engineer: Build & Deploy Scalable AI Solutions
Network1
Corporate Admin Clerk
Tax Consulting South Africa
Financial Accountant
Roomraccoon Hotel Tech
Discover more opportunities than anywhere else. Find more jobs nowQuantitative Analyst
Network Finance.
Remote Java & Python Software Engineer — Finance Systems
E-Merge It Recruitment
Connect with headhunters to apply for similar jobsJava Python Oo Software Engineer 100 Remote R800K Pa
E-Merge It Recruitment
Senior Devops Engineer Secure, Automated Cloud (Remote / Hybrid)
Integrity360
Senior Account Manager
Harrison Scott Associates
Risk Specialist (Asset And Liability Management)
Capitec
Customer Success Manager
Lux Sales Consulting
Operations Assistant
Instant Impact Recruitment
Senior Director, Fraud & Risk Operations (Remote)
Black Pen Recruitment
Pre-Owned Sales Manager
Eastern Personnel Consultants
ICT Support Lead - Drive IT Infra & Service
Datafin Recruitment
Senior Front-End Engineer – Impactful Web & Mobile UX
Executiveplacements - The Job Portal
Technical Trainer: Engineering (Rigger)
EXCELLENCE IN PGM's
Project Manager - Bulk Material Handling
Metso Outotec
It Helpdesk Specialist - Remote Desktop Support
Job summary
A leading tech support company is looking for a Service Desk Agent in South Africa to serve as the first point of contact for technical support. You will respond to queries, diagnose issues, and manage service requests to ensure high levels of customer satisfaction. Candidates should have at least 3 years of experience in a service desk role and familiarity with ITIL methodologies. This position also offers opportunities for remote support and collaboration across regions.
Qualifications
- At least 3 years of experience in a service desk role.
- Strong ability to respond to queries and diagnose issues.
- Familiarity with ITIL methodologies.
Responsibilities
- Serve as the first point of contact for technical support.
- Manage service requests and ensure customer satisfaction.
- Provide remote support and collaborate across regions.
Skills
A leading tech support company in Cape Town is looking for a Service Desk Agent to serve as the first point of contact for technical support.
You will respond to queries, diagnose issues, and manage service requests while ensuring high levels of customer satisfaction.
Candidates should have at least 3 years of experience in a service desk role and a good understanding of ITIL methodologies.
The position provides an opportunity for remote support and cross-regional collaboration.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.