Virtual Travel Concierge | Customer Support

Elevationtravelpartners; Tampa (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Elevationtravelpartners is hiring a Virtual Travel Customer Service professional based in Tampa, Florida. The role involves assisting clients with their travel preparations and providing ongoing support throughout their journeys. Responsibilities include answering questions, managing requests, and ensuring that travelers feel prepared and confident.

The ideal candidate will have a friendly and professional communication style, prior customer support experience, and a passion for travel. This position offers the opportunity to work with clients and help enhance their travel experiences.

Qualifications

• Friendly and professional communication style.
• Customer support experience preferred.
• Reliable and organized.
• Comfortable using online tools and learning new systems.
• Interest in travel and client satisfaction.

Responsibilities

• Provide assistance through email, chat, and phone communication.
• Help with itinerary changes, updates, and general travel questions.
• Provide destination and travel guideline information.
• Follow up with travelers before departure.
• Resolve concerns while maintaining a positive customer experience.

Skills

Friendly communication style

Customer support experience

Reliability

Organizational skills

Comfort with online tools

Interest in travel

Job description

Elevationtravelpartners is hiring a Virtual Travel Customer Service professional based in Tampa, Florida. The role involves assisting clients with their travel preparations and providing ongoing support throughout their journeys. Responsibilities include answering questions, managing requests, and ensuring that travelers feel prepared and confident.

The ideal candidate will have a friendly and professional communication style, prior customer support experience, and a passion for travel. This position offers the opportunity to work with clients and help enhance their travel experiences.