Virtual Travel Concierge | Customer Support

Elevationtravelpartners; Shreveport (LA); On-site; USD 30,000 - 45,000; Full time

Job summary

Elevationtravelpartners is hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experiences. This role involves answering questions, managing requests, and helping travelers feel confident.

The ideal candidate will have a friendly communication style, relevant customer support experience, and an interest in travel. Responsibilities include assisting through email, chat, and phone communications, resolving concerns, and providing destination information.

Qualifications

• Customer support experience preferred.
• Ability to communicate in a friendly and professional manner.
• Reliable, organized, and comfortable using online tools.

Responsibilities

• Provide assistance through email, chat, and phone communication.
• Help with itinerary changes and general travel questions.
• Resolve concerns while maintaining a positive customer experience.

Skills

Friendly and professional communication

Customer support experience

Reliability

Organizational skills

Comfortable with online tools

Interest in travel

Job description

Elevationtravelpartners is hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experiences. This role involves answering questions, managing requests, and helping travelers feel confident.

The ideal candidate will have a friendly communication style, relevant customer support experience, and an interest in travel. Responsibilities include assisting through email, chat, and phone communications, resolving concerns, and providing destination information.