Virtual Travel Concierge & Customer Support

Elevationtravelpartners; Bakersfield (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. The ideal candidate will have a friendly and professional communication style, with a focus on customer satisfaction.

Responsibilities include managing requests via email, chat, and phone, helping with itinerary changes, and providing travel guidelines. Candidates should be organized, reliable, and comfortable using online tools.

Qualifications

• Experience in customer support is preferred.
• Ability to communicate professionally with clients.
• Must be reliable and organized.

Responsibilities

• Assist clients through email, chat, and phone.
• Help with itinerary changes and travel questions.
• Provide destination and guideline information.
• Follow up with travelers before departure.
• Resolve customer concerns positively.

Skills

Friendly communication style

Customer support experience

Reliability

Organizational skills

Comfort with online tools

Interest in travel

Job description

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. The ideal candidate will have a friendly and professional communication style, with a focus on customer satisfaction.

Responsibilities include managing requests via email, chat, and phone, helping with itinerary changes, and providing travel guidelines. Candidates should be organized, reliable, and comfortable using online tools.