Virtual Travel Support Specialist

Elevationtravelpartners; Provo (UT); On-site; USD 30,000 - 45,000; Full time

Job summary

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional to assist clients with their travel preparations. This role involves answering questions and managing requests to ensure travelers feel confident and prepared throughout their journey.

The ideal candidate will possess friendly communication skills, previous customer support experience, and a passion for travel. This role requires individuals to be reliable, organized, and comfortable using various online tools.

Qualifications

• Preferred prior experience in customer support.
• Ability to communicate effectively and professionally.
• Strong organizational skills and reliability.

Responsibilities

• Assist clients with trip preparation and travel support.
• Manage itinerary changes and updates.
• Provide travel guidelines and destination information.
• Follow up with travelers before departure.
• Resolve customer concerns while ensuring satisfaction.

Skills

Friendly and professional communication

Customer support experience

Reliability and organization

Comfortable with online tools

Job description

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional to assist clients with their travel preparations. This role involves answering questions and managing requests to ensure travelers feel confident and prepared throughout their journey.

The ideal candidate will possess friendly communication skills, previous customer support experience, and a passion for travel. This role requires individuals to be reliable, organized, and comfortable using various online tools.