Virtual Travel Concierge | Customer Support

Elevationtravelpartners; Missoula (MT); On-site; USD 35,000 - 55,000; Full time

Job summary

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional to assist clients in preparations and support throughout their travels. This role focuses on managing inquiries through email, chat, and phone communication.

The ideal candidate should demonstrate friendly communication, organizational skills, and a strong interest in travel. Experience in customer support while maintaining a positive attitude is highly preferred.

Qualifications

• Proven track record in customer support roles.
• Ability to use online tools and learn new systems efficiently.
• Exceptional attention to detail and organization.

Responsibilities

• Assist clients with trip preparation and support during travel.
• Manage itinerary changes and general travel inquiries.
• Maintain a positive experience while resolving customer concerns.

Skills

Friendly and professional communication

Customer support experience

Organizational skills

Tech-savviness

Interest in travel

Job description

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional to assist clients in preparations and support throughout their travels. This role focuses on managing inquiries through email, chat, and phone communication.

The ideal candidate should demonstrate friendly communication, organizational skills, and a strong interest in travel. Experience in customer support while maintaining a positive attitude is highly preferred.