Virtual Travel Concierge | Customer Support

Elevationtravelpartners; Columbia Township (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional to assist clients with trip preparation and provide support during their travel experience. The role involves answering questions, managing requests, and ensuring travelers feel confident and prepared.

The ideal candidate will have a friendly communication style, customer support experience, and be comfortable using online tools. This position requires reliability and organization to help clients with itinerary changes and travel guidance.

Qualifications

• Customer support experience preferred.
• Friendly and professional communication style.
• Reliable and organized individual.
• Comfortable using online tools and learning new systems.

Responsibilities

• Provide assistance through email, chat, and phone communication.
• Help with itinerary changes and general travel questions.
• Provide destination and travel guideline information.
• Follow up with travelers before departure.
• Resolve concerns while maintaining a positive customer experience.

Skills

Friendly communication

Customer support experience

Reliability

Organizational skills

Online tool proficiency

Interest in travel

Job description

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional to assist clients with trip preparation and provide support during their travel experience. The role involves answering questions, managing requests, and ensuring travelers feel confident and prepared.

The ideal candidate will have a friendly communication style, customer support experience, and be comfortable using online tools. This position requires reliability and organization to help clients with itinerary changes and travel guidance.