Studio Experience Coordinator — Part-Time (DC)

OVME; Washington (District of Columbia); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Employee Assistance Program (EAP)

Employee Service Allowance

50% Employee Retail Discount

Friends and Family Discount

Team Member Referral Bonus

Job summary

OVME is seeking a Studio Coordinator for a part-time role in Washington DC. You will be the first point of contact for clients, delivering exceptional service by handling inquiries, scheduling, and payments while maintaining organized front desk operations.

You will coordinate with clinical and administrative staff to ensure smooth workflows, manage records securely, and support marketing efforts. This role requires a proactive, customer-focused team player committed to OVME standards.

Qualifications

• Bachelor’s degree or comparable industry experience preferred.
• Medical CRM/Zenoti experience is a plus.
• Must be able to work Saturdays.
• Strong customer service and organizational skills.
• Excellent communication and multitasking abilities.

Responsibilities

• Create an unrivaled customer experience for all clients.
• Welcome clients with a warm, professional first impression.
• Provide outstanding customer service by handling inquiries and scheduling appointments.
• Manage the appointment booking system and optimize studio resources.
• Collect and maintain accurate, confidential client records.
• Assist clients with forms and consent documents; explain purposes.
• Answer calls, respond to emails, and address inquiries about services.
• Keep front desk and reception areas clean and organized.
• Process client payments and verify insurance when applicable.
• Coordinate with clinical and administrative staff to ensure smooth workflow.
• Collaborate with management to maintain office policies and procedures.
• Manage inventory of supplies and place orders as needed.
• Stay informed about services, treatments, and promotions.
• Handle confidential information with discretion.

Skills

Excellent communication

Customer service

Organizational skills

Multitasking

Team collaboration

Detail oriented

Self-starter

Ownership & urgency

Education

Bachelor’s degree or comparable industry experience

Medical CRM/Zenoti experience

Tools

Zenoti CRM

Job description

OVME is seeking a Studio Coordinator for a part-time role in Washington DC. You will be the first point of contact for clients, delivering exceptional service by handling inquiries, scheduling, and payments while maintaining organized front desk operations.

You will coordinate with clinical and administrative staff to ensure smooth workflows, manage records securely, and support marketing efforts. This role requires a proactive, customer-focused team player committed to OVME standards.