Part-Time Studio Experience Coordinator

OVME; Pennsylvania; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

EAP Resources

Employee Service Allowance

Retail Discount 50%

Friends and Family Discount

Referral Bonus

Wellhub Membership

Job summary

OVME Bryn Mawr is seeking a Studio Coordinator (Part-Time) to be the first point of contact for clients, delivering exceptional service in a fast-paced studio setting. You will greet clients, manage appointments, handle payments, and support both clinical and administrative staff to ensure smooth operations.

The role requires strong communication, organization, and multitasking abilities, with a focus on privacy and client satisfaction.

Qualifications

• Bachelor’s degree or comparable industry experience preferred.
• Medical CRM/Zenoti experience is a plus.
• Ideal candidate can work Tue, Thu, Fri and rotate Thu/Fri/Sat.

Responsibilities

• Create an unrivaled customer experience for all clients.
• Welcome clients with a warm, professional first impression.
• Provide outstanding customer service by handling inquiries, scheduling, and concerns promptly.
• Manage and coordinate the appointment booking system for accurate scheduling.
• Collect client information and maintain confidential medical history forms.
• Assist clients with forms and consent documents, explaining purpose.
• Handle phone calls, emails, and general inquiries on services, pricing, and policies.
• Keep front desk, waiting area, and product displays organized and welcoming.
• Process client payments and verify insurance information when applicable.
• Coordinate with clinical and administrative staff for smooth workflow.
• Collaborate with management to maintain office policies and procedures.
• Manage inventory of office supplies and place orders as needed.
• Stay knowledgeable about services, treatments, and promotions.
• Maintain client privacy and confidentiality per regulations.
• Assist with marketing efforts and gather client testimonials.
• Perform additional admin tasks as assigned.

Skills

Communication

Customer service

Social media

Independent work

Team player

Ownership

Attention to detail

Organizational skills

Multitasking

Self-starter

Education

Bachelor’s degree or comparable industry experience

Tools

CRM/Zenoti

Job description

OVME Bryn Mawr is seeking a Studio Coordinator (Part-Time) to be the first point of contact for clients, delivering exceptional service in a fast-paced studio setting. You will greet clients, manage appointments, handle payments, and support both clinical and administrative staff to ensure smooth operations.

The role requires strong communication, organization, and multitasking abilities, with a focus on privacy and client satisfaction.