Part-Time Studio Concierge & Client Experience

OVME; Charlotte (NC); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Competitive Pay

Monthly Bonus Structure

Employee Assistance Program (EAP)

Employee Service Allowance

Friends and Family Discount

Job summary

OVME in Charlotte, NC seeks a Studio Coordinator (part time) to be the first point of contact for clients, delivering exceptional service and ensuring a positive experience. You will manage the front desk, scheduling, payments, and client records with discretion and efficiency.

The role requires strong communication, organization, and multitasking in a fast-paced studio environment. Prior CRM experience is a plus; weekends rotation is expected.

Qualifications

• Bachelor’s degree or comparable industry experience preferred.
• Medical CRM/Zenoti experience is a plus.
• Ideally looking for someone who can work M, W and rotational Saturdays.

Responsibilities

• Create an unrivaled customer experience for all clients.
• Greet clients warmly and maintain a professional first impression.
• Provide outstanding customer service by handling inquiries, scheduling appointments, and addressing concerns promptly.

Skills

Customer service

Communication skills

Multi-tasking

Social media management

Education

Bachelor’s degree or equivalent

Tools

Zenoti

Job description

OVME in Charlotte, NC seeks a Studio Coordinator (part time) to be the first point of contact for clients, delivering exceptional service and ensuring a positive experience. You will manage the front desk, scheduling, payments, and client records with discretion and efficiency.

The role requires strong communication, organization, and multitasking in a fast-paced studio environment. Prior CRM experience is a plus; weekends rotation is expected.