Part-Time Studio Concierge & Client Experience

OVME; Washington (District of Columbia); On-site; USD 30,000 - 42,000; Part time

Benefits offered by this job

Employee Assistance Program (EAP)

Employee Service Allowance

50% Employee Retail Discount

Friends and Family Discount

Team Member Referral Bonus

Job summary

OVME in Washington, DC is seeking a Part-Time Studio Coordinator to join the Studio Team. As the first point of contact for clients, you will deliver exceptional service, manage front desk operations, schedule appointments, and maintain accurate client records.

Key duties include greeting clients, processing payments, coordinating with clinical and administrative staff, and supporting marketing efforts while upholding privacy and professionalism in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent industry experience preferred.
• Excellent written and verbal communication.
• Must be able to work Saturdays.
• Medical CRM/Zenoti experience is a plus.

Responsibilities

• Deliver exceptional client service and first contact experience.
• Schedule appointments and manage front desk operations.
• Maintain accurate client records and privacy.
• Process payments and issue receipts.
• Coordinate with staff to ensure smooth workflow.
• Assist with marketing efforts and promotional materials.
• Maintain tidy front desk and product displays.
• Answer calls and emails promptly.
• Manage inventory of admin supplies.

Skills

Communication skills

Customer service

Social media management

Team collaboration

Attention to detail

Multi-tasking

Ownership mindset

Organizational skills

Self-starter

Education

Bachelor’s degree or comparable industry experience

Zenoti experience

Tools

Zenoti

CRM systems

Job description

OVME in Washington, DC is seeking a Part-Time Studio Coordinator to join the Studio Team. As the first point of contact for clients, you will deliver exceptional service, manage front desk operations, schedule appointments, and maintain accurate client records.

Key duties include greeting clients, processing payments, coordinating with clinical and administrative staff, and supporting marketing efforts while upholding privacy and professionalism in a fast-paced environment.