Strategic Payor Partnerships Manager - Remote

SonderMind Inc.; Jacksonville (FL); Remote; USD 115,000 - 135,000; Full time

Benefits offered by this job

Flexible hybrid work

Minimum 3 weeks PTO

Free therapy coverage

Medical, Dental, Vision with HSA/FSA

Disability coverage (short/long-term)

Parental leave

401K matching up to 4%

Annual Denver travel

Company holidays

Company shutdown between Christmas and

Supplemental life and pet insurance

Commuter benefits

Job summary

SonderMind is seeking an Account Manager, Health Plans to lead strategic payor relationships and drive growth across our payor portfolio. You will serve as the main liaison, translating clinical outcomes into a compelling value story and guiding renewals and expansion initiatives.

Reporting to the Head of Payor Strategy and Partnerships, you will partner with the Payor Contracting team and collaborate across Revenue Cycle, credentialing, compliance, legal, and finance to ensure seamless

Qualifications

• BA/BS in Business Administration, Healthcare Administration, or related field.
• Minimum five years in strategic account management or payor-facing roles.
• Proven track record of growing accounts and driving revenue within existing relationships.
• Knowledge of managed care and value-based payment models.
• Strong analytical and storytelling skills to translate outcomes and utilization data into a compelling value narrative.
• Executive presence and strong written/verbal communication skills.
• Ability to work remotely and travel to the corporate office, payor visits, and conferences.
• Willingness to work with AI-enabled tools to drive outcomes.

Responsibilities

• Serve as the primary point of contact for a portfolio of payor partners and manage day-to-day relationships and executive reviews.
• Demonstrate value by building ROI stories using clinical outcomes, access improvements, cost savings, and utilization data.
• Grow each account beyond the initial contract by pursuing expansion opportunities and new geographies or offerings.
• Drive member utilization through partner engagement, referral pathways, and co-marketing initiatives.
• Collaborate with Payor Contracting on renewals and new agreements, providing relationship insights for negotiations.
• Partner cross-functionally with Revenue Cycle, credentialing, compliance, legal, finance, and operations to deliver on commitments and support travel to conferences.

Skills

Strategic account management

Partner growth

Payor-facing relationship management

Analytical skills

Executive presence

Strong communication

Remote work readiness

Travel readiness

Education

BA/BS in Business Administration or related field

Job description

SonderMind is seeking an Account Manager, Health Plans to lead strategic payor relationships and drive growth across our payor portfolio. You will serve as the main liaison, translating clinical outcomes into a compelling value story and guiding renewals and expansion initiatives.

Reporting to the Head of Payor Strategy and Partnerships, you will partner with the Payor Contracting team and collaborate across Revenue Cycle, credentialing, compliance, legal, and finance to ensure seamless