Senior Relationship Banker - Retail Growth & Cross-Sell

F.N.B. Corporation; Westgate (IA); On-site; USD 45,000 - 65,000; Full time

Job summary

F.N.B. Corporation in Durham, NC seeks a Senior Relationship Banker to service retail customers, promote bank products, and manage relationships. You will handle branch operations, sales goals, and referrals while ensuring compliance with bank policies and risk management.

This on-site role requires strong customer service, communication, and banking knowledge, with the ability to travel within the market as needed. Most duties are performed at the branch location.

Qualifications

• Excellent customer service and communication required.
• Strong organizational and analytical abilities essential.
• Proficient with PC and office software.
• Knowledge of banking products and consumer banking services.
• Sales and customer service experience advantageous.

Responsibilities

• Promotes the sales process through leveraging sales leads, outreach, greeting customers and identifying service and product needs.
• Input and maintain data quality for referrals and applicants using branch technology.
• Manage daily sales activity and assist with pre-shift sales huddles; monitor sales results.
• Perform routine teller transactions and other operational tasks per policy.
• Open/close the office, manage vault cash, and maintain supplies.
• Act as risk manager for daily activities and ensure compliance with policies.

Skills

Customer service

Communication skills

Organizational skills

Detail oriented

PC literacy

MS Word

MS Excel

MS PowerPoint

Banking knowledge

Sales skills

Related position experience

Education

High School or GED

NMLS Identifier

Job description

F.N.B. Corporation in Durham, NC seeks a Senior Relationship Banker to service retail customers, promote bank products, and manage relationships. You will handle branch operations, sales goals, and referrals while ensuring compliance with bank policies and risk management.

This on-site role requires strong customer service, communication, and banking knowledge, with the ability to travel within the market as needed. Most duties are performed at the branch location.