Senior Relationship Banker — Grow Banking Relationships

F.N.B. Corporation; Durham (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

F.N.B. Corporation is seeking a Senior Relationship Banker in the Retail unit. The role focuses on executing traditional consumer banking tasks, handling branch leads, and converting interactions into qualified sales or referrals.

You will follow consumer bank standards and policies while supporting customers across assigned locations. The position emphasizes relationship-building, data accuracy, and collaboration with teammates to meet weekly sales goals and enhance the customer experience.

Qualifications

• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented.
• Ability to use a personal computer and job-related software.
• MS Word - Basic Level.
• MS Excel - Intermediate Level.
• MS PowerPoint - Basic Level.
• Experience in a related position.
• Knowledge of banking policies, procedures consumer products and services.
• Sales and customer service skills.

Responsibilities

• Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs.
• Makes appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales goals set by the Branch Manager.
• Incorporates FNB digital products & services into customer interactions.
• Input and maintain data quality for referrals, customers, and applicants using branch technology.
• Complete lifecycle of all new and existing relationships according to consumer bank standards.

Skills

Customer service

Communication skills

Organizational skills

Detail-oriented

PC proficiency

Sales experience

Knowledge of banking policies

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Banking software

Job description

F.N.B. Corporation is seeking a Senior Relationship Banker in the Retail unit. The role focuses on executing traditional consumer banking tasks, handling branch leads, and converting interactions into qualified sales or referrals.

You will follow consumer bank standards and policies while supporting customers across assigned locations. The position emphasizes relationship-building, data accuracy, and collaboration with teammates to meet weekly sales goals and enhance the customer experience.