Relationship Banker - Grow Client Relationships & Sales

FNB Corporation; Durham (NC); On-site; USD 44,000 - 55,000; Full time

Job summary

FNB Corporation in Durham, NC is seeking a Relationship Banker to support Retail operations. You will greet customers, identify needs, and drive sales and referrals by leveraging leads and outbound calls.

The role includes promoting cross-sell of bank products and using FNB digital tools while maintaining data quality for customers and referrals. The job requires basic banking knowledge, strong service skills, and the ability to work at multiple market locations as needed.

Qualifications

• High School or GED required.
• Excellent customer service and communication skills.
• Strong organizational, analytical, and interpersonal abilities.
• Detail-oriented with good data quality.
• Proficient with MS Word, Excel, and PowerPoint at basic/intermediate levels.
• Knowledge of banking policies, consumer products, and services.
• Sales and customer service experience preferred.

Responsibilities

• Promote the sales process by greeting customers and identifying needs.
• Leverage sales leads and outbound calling to close referrals.
• Make recommendations in selling and cross-selling bank products and services.
• Meet weekly sales/referral goals set by Branch Manager.
• Incorporate FNB digital products into customer interactions.
• Input and maintain data quality for referrals, customers, and applicants.

Skills

Customer service

Communication

Organization

Analytical

Interpersonal

Detail oriented

Education

High School diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

FNB Corporation in Durham, NC is seeking a Relationship Banker to support Retail operations. You will greet customers, identify needs, and drive sales and referrals by leveraging leads and outbound calls.

The role includes promoting cross-sell of bank products and using FNB digital tools while maintaining data quality for customers and referrals. The job requires basic banking knowledge, strong service skills, and the ability to work at multiple market locations as needed.