Senior IT Support Technician — Desktop & Networking

JoCo; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

A technology services company in Arizona is seeking an experienced IT Technician to provide daily end-user support for both PC and Mac systems. Responsibilities include troubleshooting, imaging, and network support, as well as server hardware maintenance. Candidates should have at least 5 years of experience in IT support, with knowledge of Cisco and Aruba technologies being a plus. This role offers a dynamic work environment and opportunities for problem-solving.

Qualifications

• 5+ years of experience in desktop hardware/software support, including networking.
• Strong troubleshooting skills for both PC and Mac systems.
• Experience providing remote and in-person technical support.

Responsibilities

• Provide technical support for desktop hardware and software.
• Assist with network connectivity issues.
• Support server hardware maintenance.

Skills

Troubleshooting skills for PC and Mac systems

Network connectivity knowledge

Experience with Cisco technologies

Experience with Aruba technologies

Job description

A technology services company in Arizona is seeking an experienced IT Technician to provide daily end-user support for both PC and Mac systems. Responsibilities include troubleshooting, imaging, and network support, as well as server hardware maintenance. Candidates should have at least 5 years of experience in IT support, with knowledge of Cisco and Aruba technologies being a plus. This role offers a dynamic work environment and opportunities for problem-solving.