Onsite IT Technician - Mac OS Specialist

Pomeroy; Mesa (AZ); On-site; USD 30,307 - 34,440; Full time

Job summary

A leading IT services provider in Mesa, Arizona is seeking two experienced IT Onsite Support Technicians for a 1-year full-time contract. Responsibilities include providing comprehensive technical support for both PC and Mac users, troubleshooting hardware/software issues, and managing service requests. Candidates must have strong Mac OS support experience and the ability to work independently. This role offers a competitive hourly wage ranging from $22.00 to $25.00 and requires onsite work.

Qualifications

• Proven experience in IT support roles, preferably in an onsite capacity.
• Strong Mac OS and Apple software support experience is required.
• Ability to troubleshoot network and wireless issues.

Responsibilities

• Provide in-person technical support for PC and Mac users.
• Diagnose and resolve hardware and software issues.
• Manage return, repair, and redeployment of loaner assets.

Skills

Mac OS support experience

IT support experience

Windows OS understanding

Hardware diagnostics

Troubleshooting network issues

Customer service skills

Time management

Job description

A leading IT services provider in Mesa, Arizona is seeking two experienced IT Onsite Support Technicians for a 1-year full-time contract. Responsibilities include providing comprehensive technical support for both PC and Mac users, troubleshooting hardware/software issues, and managing service requests. Candidates must have strong Mac OS support experience and the ability to work independently. This role offers a competitive hourly wage ranging from $22.00 to $25.00 and requires onsite work.