IT Support Technician - Desktop, Server & Travel

County of Erie, PA; Erie (Erie County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Pension plan

Job summary

A local government agency is seeking an Information Technology Technician to provide end-user support and assist with network infrastructure tasks. Key responsibilities include supporting desktops, troubleshooting hardware and software issues, and training users. Candidates should have a Bachelor's Degree in Computer Science or related field or 2 years' IT experience. Benefits include medical and vision insurance, and a pension plan.

Qualifications

• Must provide own transportation.
• Valid Driver’s License required.
• Physical ability to lift up to 50 lbs.

Responsibilities

• Provide end-user support for computer network infrastructure.
• Install, upgrade, and maintain hardware and software.
• Investigate and resolve PC security issues.

Skills

Knowledge of data processing equipment maintenance and operation

Proficiency in Windows Operating Systems and Microsoft Office Suite

Strong problem-solving skills

Excellent interpersonal, verbal, and written communication skills

Ability to work independently and as part of a team

Education

Bachelor’s Degree in Computer Science or related field

2 years of Experience in a Progressive IT Environment

Tools

Windows Server

Active Directory

Group Policy

Job description

A local government agency is seeking an Information Technology Technician to provide end-user support and assist with network infrastructure tasks. Key responsibilities include supporting desktops, troubleshooting hardware and software issues, and training users. Candidates should have a Bachelor's Degree in Computer Science or related field or 2 years' IT experience. Benefits include medical and vision insurance, and a pension plan.