Desktop Support Technician – Windows & End-User IT

Intuvia Technologies; Kansas City (MO); On-site; USD 27,552 - 35,817; Part time

Job summary

A technology services company in Kansas City is seeking a PC Support I/Desktop Support technician. This entry-level role involves providing end user support and troubleshooting desktop-related issues. Candidates should have 1-3 years of IT support experience and a strong understanding of Windows 11 and Microsoft Office. The position requires excellent communication skills and the ability to work effectively in a team environment.

Qualifications

• 1-3 years of experience with in-person support within IT.
• Familiarity with maintaining laptop and PC hardware.
• Experience in a technical support role preferred.

Responsibilities

• Provide end user support and IT Walk-Up technical support.
• Deliver effective support for desktop and workstation needs.
• Assist end users through Chat, Email, Phone, and in person.

Skills

Effective communication of technical issues

Active Directory knowledge

Organizational skills

Prioritizing incidents

Desktop operating system knowledge

Education

Industry-recognized certifications / education

Tools

Microsoft Office 365

Windows 11

Intune solutions

Job description

A technology services company in Kansas City is seeking a PC Support I/Desktop Support technician. This entry-level role involves providing end user support and troubleshooting desktop-related issues. Candidates should have 1-3 years of IT support experience and a strong understanding of Windows 11 and Microsoft Office. The position requires excellent communication skills and the ability to work effectively in a team environment.